Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Lewis

East York

Summary

Dynamic sales leader with a proven track record at Lighthouse Publications, driving a 10% revenue increase through strategic planning and tailored solutions. Expert in networking and sales strategies, cultivating long-term partnerships and enhancing customer satisfaction. Adept at developing lead generation campaigns and delivering impactful presentations to boost upsell conversion rates.

Overview

20
20
years of professional experience

Work History

National Sales Manger

Lighthouse Publications
01.2024 - Current
  • Opened 6 new B2B accounts and reactivated 3 dormant clients, driving 10% revenue increase within 12 months.
  • Cultivated long term partnership through tailored solutions, exceeding satisfaction targets by 12% and boosting repeat business.
  • Developed lead generation campaigns that grew Ontario sales by 10% optimizing CRM tracking to improve follow up efficiency.
  • Delivered customize presentations to enhance upsell conversion rates for high- value product lines.
  • Met with customers to give sales presentations, negotiate contracts and promote services.
  • Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.

Store Manager

Midoco Art and Office Supplies
10.2020 - 12.2023
  • Trained 10+ associates on product knowledge and consultative selling increasing sales by 12% .
  • Mentored staff on customer engagement techniques, improving customer satisfaction .
  • Recruited and onboarded 25% full-time and part time staff: reduce turnover by 20% through motivational leadership
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Store Manager

Dollarama
04.2014 - 09.2019
  • Transformed underperforming store from $2,400 monthly loss to $23,00 profit in 6 months
  • Reduced shrinkage from 16% to 4% in 2018
  • Top 5 out of 10 in the District status by consistently exceeding sales target through team coaching.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Store Manager

Essence Du Papier
04.2005 - 12.2014
  • Single day sales record ($20,000) for corporate client
  • Inventory accuracy 95% inventory accuracy for $900,000 in assets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

Associate of Arts - Business Administration

Cenntenial College
04-2000

Skills

  • Sales leadership
  • Networking expertise
  • Sales strategies
  • Strategic planning

Timeline

National Sales Manger

Lighthouse Publications
01.2024 - Current

Store Manager

Midoco Art and Office Supplies
10.2020 - 12.2023

Store Manager

Dollarama
04.2014 - 09.2019

Store Manager

Essence Du Papier
04.2005 - 12.2014

Associate of Arts - Business Administration

Cenntenial College

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Natasha Lewis