NATASHA KERNAHAN-ALI
Milton,ON
Summary
A dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Accounts Payable Assistant
Premiere Executive Suites
02.2019 - 04.2020
- Investigated daily variances uncovered with reports and corrected errors to resolve discrepancies.
- Arrange cancellations and connections of utilities for properties.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated accounts payable reports for management review to aid in financial and business decision-making.
- Reconciled processed work by verifying entries and comparing system reports to balance.
- Run weekly cheque run and prepare for distribution
- Used Quickbooks to accurately manage accounts.
Accounting Assistant
Cornerstone Logistics LP
04.2007 - 09.2017
- Process and create invoices for payment
- Handle invoice discrepancies by working with colleagues and clients
- All administrative duties - Filing documents, Emails, Copies, Courier, Draft Letters - Maintain Client/Customer Relationships -
- Expense Reports - Ensure all confidential data is maintained and updated accordingly.
- Supervised daily bookkeeping operations with attention to AR/AP, banking reconciliation, and disbursements.
Administrative Assistant
Progressive Business and Tax Solutions
01.2005 - 04.2007
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed approximately 30 incoming calls, emails, and faxes per day.
Customer Service Representative
First Internet Financial
08.2003 - 01.2005
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and organization.
- Responded to customer requests for products, services, and company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled data entry and paperwork pertaining to clients and business.
Medical Assistant
Dr. Luis E. Morales
01.2001 - 05.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained clients' medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Managed 35-50 patients daily in an extremely busy clinic.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal patient discomfort during blood collection procedures.
Education
Bachelor of Arts - Contemporary Studies
Saint Leo Catholic University
USA07.2024
Associate of Science - Medical Assisting
Career Training Institute
USA06-2002
High School Diploma -
Bishop Moore Catholic High School
USA06.2000
Skills
- Vendor invoice processing
- Transporting Files
- Program Files Maintenance
- Organizing Mail
- Correspondence Handling
- AP/AR Proficiency
- Filing and data archiving
- Database Management
- 70WPM typing speed
- Letter preparation
- Excel - Figures, Calculations
- Customer and client relations
- Bookkeeping
- Customer Satisfaction
Languages
English
Interests
Interior Design
Graphic Design
Art
Certification
Interior Design Certificate
Timeline
Accounts Payable Assistant
Premiere Executive Suites
02.2019 - 04.2020
Accounting Assistant
Cornerstone Logistics LP
04.2007 - 09.2017
Administrative Assistant
Progressive Business and Tax Solutions
01.2005 - 04.2007
Customer Service Representative
First Internet Financial
08.2003 - 01.2005
Medical Assistant
Dr. Luis E. Morales
01.2001 - 05.2003
Bachelor of Arts - Contemporary Studies
Saint Leo Catholic University
Associate of Science - Medical Assisting
Career Training Institute
High School Diploma -
Bishop Moore Catholic High School
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