NATASHA KERNAHAN-ALI
Milton,ON
Summary
Detail-oriented Administrative Assistant with extensive experience supporting executives and teams in fast-paced office environments. Adept at managing daily administrative operations, coordinating schedules, handling correspondence, and ensuring seamless office efficiency. Highly skilled in data management, bookkeeping, and customer relations. Strong problem-solving abilities with a proactive approach to workflow optimization.
Overview
17
17
years of professional experience
Work History
Accounts Payable Assistant
Premiere Executive Suites
02.2019 - 04.2020
- Investigated daily variances uncovered with reports and corrected errors to resolve discrepancies.
- Arrange cancellations and connections of utilities for properties.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated accounts payable reports for management review to aid in financial and business decision-making.
- Reconciled processed work by verifying entries and comparing system reports to balance.
- Run weekly cheque run and prepare for distribution
- Used Quickbooks to accurately manage accounts.
Accounting Assistant
Cornerstone Logistics LP
04.2007 - 09.2017
- Process and create invoices for payment
- Handle invoice discrepancies by working with colleagues and clients
- All administrative duties - Filing documents, Emails, Copies, Courier, Draft Letters - Maintain Client/Customer Relationships -
- Expense Reports - Ensure all confidential data is maintained and updated accordingly.
- Supervised daily bookkeeping operations with attention to AR/AP, banking reconciliation, and disbursements.
Administrative Assistant
Progressive Business and Tax Solutions
01.2005 - 04.2007
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed approximately 30 incoming calls, emails, and faxes per day.
Customer Service Representative
First Internet Financial
08.2003 - 01.2005
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and organization.
- Responded to customer requests for products, services, and company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled data entry and paperwork pertaining to clients and business.
Education
Bachelor of Arts - Contemporary Studies
Saint Leo Catholic University
USA07.2024
Associate of Science - Medical Assisting
Career Training Institute
USA06-2002
High School Diploma -
Bishop Moore Catholic High School
USA06.2000
Skills
- Vendor invoice processing
- Transporting Files
- Program Files Maintenance
- Organizing Mail
- Correspondence Handling
- AP/AR Proficiency
- Filing and data archiving
- Database Management
- 70WPM typing speed
- Letter preparation
- Excel - Figures, Calculations
- Customer and client relations
- Bookkeeping
- Customer Satisfaction
Languages
English
Certification
Interior Design Certificate
Timeline
Accounts Payable Assistant
Premiere Executive Suites
02.2019 - 04.2020
Accounting Assistant
Cornerstone Logistics LP
04.2007 - 09.2017
Administrative Assistant
Progressive Business and Tax Solutions
01.2005 - 04.2007
Customer Service Representative
First Internet Financial
08.2003 - 01.2005
Bachelor of Arts - Contemporary Studies
Saint Leo Catholic University
Associate of Science - Medical Assisting
Career Training Institute
High School Diploma -
Bishop Moore Catholic High School
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