Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natasha James

Winnipeg

Summary

In my four years of work, I've accomplished many skills and learned many things I didn't have before. I have gained lots of experience with customer service and am able to deal with all the demands of both the residents and customers I serve. I always ensure positive interactions and am satisfied with everyone I work with. I can work collaboratively in a team and am very flexible with changing needs while maintaining a focus on quality and efficiency. I am a reliable, hard working, friendly individual who's always doing my best for everyone and always trying to improve to be better.

Overview

4
4
years of professional experience

Work History

Dietary Server

Metropolitan Kiwanis Courts
10.2024 - Current
  • Improved patient satisfaction by providing timely and efficient meal service to residents.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
  • Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
  • Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.
  • Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
  • Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
  • Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.
  • provide a positive attitude towards the residents, always finding ways to help them when there in need of anything

Ice Cream Server

Buskers by the Beach
06.2021 - 09.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • providing positive attitude toward all customers, and helping answer questions or any other request they may have.

Education

High School Diploma -

College Sturgeon Heights Colligate
Winnipeg, MB
06-2025

Skills

  • Teamwork

  • Patient care

  • Customer engagement

  • Verbal communication

  • Patience and empathy

  • Positive and professional

  • Problem-solving

  • Friendly and outgoing

  • Professional appearance

  • Task prioritization

  • Team collaboration

  • Exceptional customer service

  • Multitasking and organization

  • Flexible schedule

Languages

English
Native or Bilingual

Timeline

Dietary Server

Metropolitan Kiwanis Courts
10.2024 - Current

Ice Cream Server

Buskers by the Beach
06.2021 - 09.2024

High School Diploma -

College Sturgeon Heights Colligate

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Natasha James