Natasha Hollenbeck
Penticton,BC
Summary
Adept at fostering client relationships and enhancing operational efficiency, I significantly contributed to business growth at previous places of employment through exceptional customer service and a commitment to working hard. My reliable and responsible nature, combined with a genuine passion for animal care, underscores my professional achievements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Clerk
Deckside Pool and Spa
Penticton, BC
07.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves/racks for optimal appearance.
- Assisted customers by locating items, processing payments, and carrying out heavy purchases.
Dog Walker
Self Employed
Penticton, BC
06.2024 - Current
- Provided dogs with exercise and fresh air to promote dog health.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
House Cleaner
Renco Property
Penticton, BC
06.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned entire houses to a high standard and stocked with necessary supplies for families to be able to enjoy their stay
Pet Care Attendant/Manager
Penticton Pet Resort
Penticton, BC
10.2019 - 06.2024
- Contributed to business growth with strong client retention rates by consistently delivering outstanding service.
- Administered medications as needed, closely following owner instructions to ensure proper dosages and timing.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Built trust with clients through consistent reliability, professionalism, and genuine passion for animal care.
General Laborer
Radec
Penticton, BC
05.2018 - 10.2019
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving
- Provided labor support to carpenters, drywallers and other skilled trades.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Head Housekeeper/Assistant Manager
The Bowmont Motel
Penticton, BC
06.2010 - 05.2018
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Managed laundry sorting, washing, drying, and ironing.
Education
Princess Margaret Secondary
Penticton, BCSkills
- Customer Service
- Friendly, Positive Attitude
- Flexible and Adaptable
- Dependable and Responsible
- Hardworking
- Problem-Solving
Languages
English
Certification
DOGSAFE Canine First Aid - 101
Timeline
Store Clerk
Deckside Pool and Spa
07.2024 - Current
Dog Walker
Self Employed
06.2024 - Current
House Cleaner
Renco Property
06.2023 - Current
Pet Care Attendant/Manager
Penticton Pet Resort
10.2019 - 06.2024
General Laborer
Radec
05.2018 - 10.2019
Head Housekeeper/Assistant Manager
The Bowmont Motel
06.2010 - 05.2018
Princess Margaret Secondary