To seek and maintain a rewarding position that can offer steady growth, and learning opportunities that will enhance my skills and experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx:Ground
11.2022 - Current
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Followed safety regulations to maintain safe work environment.
Proved successful working within tight deadlines and a fast-paced environment.
Direct Care Worker
Community Youth Programs
10.2021 - 06.2022
Primary worker for youth assisting in the establishment, implementation, monitoring, and reporting on client's progress towards their plan of care/therapeutic goals.
Work alongside youth experiencing Mental Health and substance use concerns.
Complete administration tasks in a timely fashion as required for both client an organizational purposes.
Increased knowledge of policies, practices, and procedures with the ability to carry them out.
Assist with orientation and training of staff.
Assist in developing, implementing, and evaluating current and future programs.
Advocating for clients through on-going liaison with family and other community agencies.
Promote life skills (i.e. cooking, cleaning, job search, banking)
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Utilized active listening skills in order to understand each clients unique needs, preferences, and goals for their care plan.
Support Worker
Families 1st
03.2020 - 09.2020
Follow individual support plans and support those in the achievement of goals, life and social skills.
Promoted community inclusion, independence and self-determinism for the individuals supported and support clients to identify, work towards and achieve goals/personal outcomes, taking an active role to ensure the safety and security of the clients, home, and staff.
Administer medications and proper storage to ensure safety.
Direct Support Professional
Brantwood Community Services
07.2017 - 01.2019
Assisting individuals with connecting to supports and services they need to live as fully and as independently as possible in their communities and assisting with the development of care plans and goal development.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client's unique needs.
Transported clients to and from medical appointments with safety and efficiency.
Monitored clients' overall health and well-being and noted significant changes.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Administered medication as directed by physician.
Determined specific needs and provided most appropriate level of services for patient well-being.
Personal Support Worker
Saint Elizabeth Health Care
03.2013 - 09.2017
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Documented vitals, behaviors and medications in client medical records.
Education
Community And Justice Services
Mohawk College of Applied Arts And Technology
Hamilton, ON
06.2024
Diploma - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.2017
Skills
Proven ability to take initiative and work independently, as well as in a team-based environment
Ability to treat others in a consistent, fair, firm, and non-judgmental manner
Ability to work cooperatively with others to achieve common goals
Ability to recognize and assess a crisis or potential crisis, and implement appropriate solutions in an attempt to resolve the crisis
Knowledge of diversity to understand cultural differences and professionally interact with others
Ability to maintain personal and professional boundaries
Ability to use computer software to accurately input and retrieve data
Ability to work under pressure and meet deadlines
Effective listening skills, self-motivated, and person-centered
Ability to demonstrate interpersonal skills in communicating, respectfully, and confidently in providing information, instructions, and directions
Ability to complete reports and documentation
Receptive and open to change
Certification
Mindfulness Workshop - Certificate of Participation -January 2017
Person Centered Thinking - January 2018
First Aid & CPR/AED Level C - February 2024
Understanding and Managing Aggressive Behaviour (UMAB) - February 2024
Drivers License Class G
Timeline
Package Handler
FedEx:Ground
11.2022 - Current
Direct Care Worker
Community Youth Programs
10.2021 - 06.2022
Support Worker
Families 1st
03.2020 - 09.2020
Direct Support Professional
Brantwood Community Services
07.2017 - 01.2019
Personal Support Worker
Saint Elizabeth Health Care
03.2013 - 09.2017
Community And Justice Services
Mohawk College of Applied Arts And Technology
Diploma - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning