Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Fichtinger

Berthierville,QC

Summary

Hard working and detail-oriented. Talented Cook with passion for food and committed to providing customers with exceptional culinary experiences. Possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Experience in fast-paced kitchen environments. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Dedicated to working hard.

Overview

11
11
years of professional experience

Work History

Assistant Cusinier

Microbrasserie Locomotiv
05.2023 - Current
  • Utilized culinary techniques to create visually appealing dishes.
  • Coordinated with team members to prepare orders on time.
  • Assisted with menu development and planning.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Disciplined and dedicated to meeting high-quality standards.
  • Set up and broke down kitchen for service.
  • Participated in food tastings and taste tests.
  • Worked closely with front-of-house staff to facilitate excellent customer service.

Cook

The Keg Steakhouse + Bar
10.2022 - 04.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Managed opening and closing shift kitchen tasks.

Waitress/ Cook

Pieza Pizzeria
07.2020 - 12.2021
  • Performed both opening and closing shift front of house duties (setting dining room tables, cleaning dining area, stocking inventory)
  • Make a variety of cocktails and have strong knowledge of wine
  • Managed kitchen opening and closing duties (prepping food for the day, preparing food, dishwashing, cleaning kitchen).
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Office Administrator

Smith's Home Services
04.2019 - 07.2020
  • Receptionist
  • Organizing Payroll, Accounts Payable, and Accounts Receivables
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.


Kitchen Staff

Jah Jireh Seniors Ministry Association (Retirement Home)
01.2014 - 01.2017
  • Assisting the elderly
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

Emery Collegiate Institute
North York, ON
01.2017

Skills

  • Good communication and interpersonal skills
  • Teamwork and Collaboration
  • Customer Assistance
  • Store Opening and Closing
  • Problem-Solving
  • Customer Service
  • Product Knowledge
  • Knowledge of Adobe Illustrator and Adobe Photoshop
  • Knowledge of Microsoft Word, Excel & Sage50 Accounting

Languages

English
Native or Bilingual
French
Elementary

Timeline

Assistant Cusinier

Microbrasserie Locomotiv
05.2023 - Current

Cook

The Keg Steakhouse + Bar
10.2022 - 04.2023

Waitress/ Cook

Pieza Pizzeria
07.2020 - 12.2021

Office Administrator

Smith's Home Services
04.2019 - 07.2020

Kitchen Staff

Jah Jireh Seniors Ministry Association (Retirement Home)
01.2014 - 01.2017

High School Diploma -

Emery Collegiate Institute

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Natasha Fichtinger