Natasha Close
London,Canada
Summary
To obtain a full-time position that can utilize my strengths while allowing myself to gain new perspectives and abilities.
Overview
16
16
years of professional experience
Work History
Student Supervisor/Supply EA
TVDSB -Nicholas Wilson Public School
London, Canada
10.2023 - Current
- Supervising classrooms at lunch break, and recess
- Attention to any disturbances, or inappropriate actions
- Report to admin daily
- Keeping the health and safety of children first and foremost
- Working 1:1 with special needs student, ensuring safety and education
- Report to parent’s on child’s daily progress
Stay at home mom
05.2016 - 10.2023
Assistant Manager
Godfather’s Pizza
Glencoe, Canada
01.2014 - 05.2016
- Opening and closing of the restaurant- key holder
- Demonstrated great customer service in person, and over phone ensuring positive experience and correct order
- Great knowledge using POS
- Ensured all temperatures were within LMHU guidelines for health and safety
- Resolved customer inquiries and complaints requiring management-level escalation.
- Routinely calculated inventory, and placed order from supplier
- Balanced till, and made nightly cash deposits
Pizza Artist
Godfather’s Pizza
Glencoe, Canada
08.2009 - 05.2016
- Communicated with customer to provide menu offering details and assist with decision-making.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Inspected finished products for quality assurance before serving to customers.
- Organized delivery orders accurately to ensure timely service.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Greeted customers warmly upon arrival and thanked them upon departure.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
General Arts and Science -
Fanshawe College
ON, Canada01.2009
High School Diploma -
Glencoe District High School
Glencoe, ON10-2006
Skills
- Motivational skills
- Patience and empathy
- School policies
- De-escalation techniques
- Professionalism and ethics
- Attention to detail
- Interpersonal skills
- Inventory management
- Staff development
- Professional demeanor
- Staff supervision
- POS system
Awardsandacknowledgments
- Constantly received great reviews from guests resulting in higher sales and repeat customers.
- Built a great rapport with students, educators and administrators within current role.
- Health and Safety Representative
Languages
English
First Language
Affiliations
- Dog walking, nutrition and psychology
- Arts ( painting, photography, dance)
- Reading
References
References available upon request.
Timeline
Student Supervisor/Supply EA
TVDSB -Nicholas Wilson Public School
10.2023 - Current
Stay at home mom
05.2016 - 10.2023
Assistant Manager
Godfather’s Pizza
01.2014 - 05.2016
Pizza Artist
Godfather’s Pizza
08.2009 - 05.2016
General Arts and Science -
Fanshawe College
High School Diploma -
Glencoe District High School