Natasha Brooks
Niagara Falls,ON
Summary
Motivated Social Service Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fundraising Coordinator
Hcb Communications Fundraising Services
01.2020 - Current
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Boosted fundraising revenue through effective grant writing and persuasive appeals to donors.
- Enhanced donor retention rates with consistent communication strategies and personalized outreach efforts.
- Managed donor database, ensuring accurate record-keeping and timely acknowledgements of contributions.
- Conducted thorough research on prospective donors, identifying key opportunities for increased giving.
- Organized informative presentations for potential supporters, increasing awareness of an organization''s mission and impact.
Case Worker
Nightlight Youth Services
05.2015 - 09.2017
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Conducted thorough assessments to determine client eligibility for various programs and services.
- Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
- Assisted individuals with disabilities in accessing necessary accommodations within the community, promoting increased independence and quality of life.
- Facilitated client support groups to provide resources and assistance.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
Case Worker
Big Brothers Big Sisters Of St Catharine’s Thorold
01.2013 - 01.2014
- Increased access to essential services for families by collaborating with local agencies and organizations.
- Strengthened parent-child relationships through the implementation of evidence-based parenting programs.
- Prevented child abuse and neglect through ongoing risk assessments and safety planning measures.
- Built trusting relationships with clients, effectively addressing concerns or barriers that arose during service provision.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Education
Bachelor of Child And Youth -
Wilfred Laurier
Brantford, ON05.2025
Social Service - Social Service Worker
Niagara College
Welland, ON06.2014
Skills
- Organized and motivated professional with over 4 years of experience in case work and provided counseling as needed
- Independent worker able to handle pressure and meet deadlines and an exceptional communicator and mediator
- Extensive knowledge of community resources and excellent sensitivity, self-awareness, and emotional intelligence
Languages
English
Native or Bilingual
Certification
Crisis Intervention certificate
First aid certificate
Timeline
Fundraising Coordinator
Hcb Communications Fundraising Services
01.2020 - Current
Case Worker
Nightlight Youth Services
05.2015 - 09.2017
Case Worker
Big Brothers Big Sisters Of St Catharine’s Thorold
01.2013 - 01.2014
Bachelor of Child And Youth -
Wilfred Laurier
Social Service - Social Service Worker
Niagara College
Crisis Intervention certificate
First aid certificate
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