Summary
Overview
Work History
Skills
Education Training
Awards Accomplishments
References
Timeline
Generic

Natasha Bell

North York,ON

Summary

Accomplished Human Resources Administrator with over 10 years of experience in benefits administration, employee relations, and corporate policy development. Well-versed in creating reports, managing talent, and driving recruitment of top-notch employees.

Overview

7
7
years of professional experience

Work History

Human Resources Administrator

Victorian Order of Nurses (VON Canada)
12.2014
  • Reviewed employee contracts and reconciled payroll issues
  • Produced employee work calendars and processed HR documents.

Office Services Administrator

Community Living Toronto – Facilities Department
06.2023 - Current
  • Report property issues using a ticketing system
  • Calling contractors and suppliers for various services
  • Processing invoices from suppliers by applying the appropriate accounting codes and submitting them via the financial database
  • Managed office supplies, equipment maintenance, and stock supplies for group homes
  • Liaised with various departments as required.

Learning Services Assistant

Humber College - Faculty of Applied Sciences and Technology
11.2019 - 10.2022
  • Responded to inquiries via telephone, email, and in-person from students, instructors, staff, and industry partners
  • Diagnosed and solved registration issues for students
  • Provided training for new work-study students and faculty front reception hires
  • Coordinated meetings, room bookings, and catering arrangements
  • Managed office supplies, equipment maintenance, and stock inventory
  • Liaised with various departments as required.

Receptionist

City of Toronto - Toronto Employment and Social Services (T.E.S.S)
05.2019 - 09.2019
  • Responded to inquiries by telephone, email, and in-person from clients and staff
  • Completed data entry and maintained records in various software databases
  • Responded to specific program inquiries and directed clients to appropriate personnel
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Volunteer and Hospice Support (Assistant)

Circle of Care - Volunteer Resources
05.2018 - 05.2019
  • Facilitated orientation training for new volunteers and processed applications
  • Assisted in training and overseeing volunteers from different programs
  • Supported volunteer recruitment initiatives and managed program registration
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations and transcribed meeting minutes.

Administrative Support

City of Toronto, Toronto Employment and Social Services - Operational & Policy Training Unit
02.2017 - 08.2017
  • Performed front-line receptionist duties and provided administrative support
  • Revised and input data for the Annual Report
  • Managed office supplies inventory and assisted in booking facilities.

Skills

  • Proficiency in computer skills, including Microsoft Office Suite and software databases
  • Excellent oral and written communication skills with an excellent command of the English language to explain complex policies and procedures effectively
  • Ability to work well under pressure, demonstrating confidence and good judgment in decision-making
  • High attention to detail and exceptional organizational skills
  • Exceptional interpersonal skills, working cooperatively and respectfully with team members
  • Ability to work independently in a fast-paced environment and multitask with frequent interruptions
  • Excellent time management skills
  • Employee Onboarding

Education Training

  • Project Management, Humber College North Campus (In Progress)
  • Service with H.E.A.R.T customer service training by Cleveland Clinic, Circle of Care, June 2018
  • Bachelor of Arts Degree in Business and Society, York University, North Campus, April 2013
  • Ontario Secondary School Diploma, Vaughan Secondary School, June 2008

Awards Accomplishments

  • Nominated for Innovation Award with Humber College, 2020
  • Received 2 Circle of Care 'Champions of Care' awards
  • Received the 'Bright Lights Award' from Sinai Health System

References

Available upon request

Timeline

Office Services Administrator

Community Living Toronto – Facilities Department
06.2023 - Current

Learning Services Assistant

Humber College - Faculty of Applied Sciences and Technology
11.2019 - 10.2022

Receptionist

City of Toronto - Toronto Employment and Social Services (T.E.S.S)
05.2019 - 09.2019

Volunteer and Hospice Support (Assistant)

Circle of Care - Volunteer Resources
05.2018 - 05.2019

Administrative Support

City of Toronto, Toronto Employment and Social Services - Operational & Policy Training Unit
02.2017 - 08.2017

Human Resources Administrator

Victorian Order of Nurses (VON Canada)
12.2014

Similar Profiles

CREATE PROFILE
Natasha Bell