Summary
Overview
Work History
Education
Skills
Interests
Professional Training
Others
Accomplishments
Affiliations
Certification
Arts
Timeline
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Natasha Barenboum

SOCIAL SERVICE WORKER
St. Catharines

Summary

Compassionate, self – driven Social Service Worker with a positive outlook and strong ability to build trust with diverse clients. Results oriented professional with experience in different sales branches, Excellent presentation and communication skills. Knowledgeable and works well within a team. Currently looking for advancement in my career to utilize my skills better.

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.

Effective Student committed to learning, developing skills in communication and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

6
6
years of professional experience
6
6
Certifications
4
4
Languages

Work History

Volunteer, Co-op Placement Student at Niagara College

Bridges Niagara Immigrant and Refugee Services
St. Catharines, Ontario
10.2025 - Current
  • Assisting clients with application varying from municipal to federal O.W., Work permits, study permit.
  • Communication in multiple languages –(If the client speaks a language that’s unavailable, I assist using interpretation services to provide the best possible outcome.
  • Supporting clients connect with Lawyers (Immigration or Legal).
  • Advocating on behalf of clients with Ontario Works, IRCC & visits to MP office Chris Bittle (61 Geneva St) along with other organizations & services.
  • Provide information and guidance on community resources: Ontario Works, English language classes, Job centers and daycare supports
  • Maintain confidentiality, cultural sensitivity, and professional boundaries.
  • Helping with events organization, training, volunteer appreciation and donation event.
  • Increased student participation by incorporating group activities and peer feedback sessions.

Social Service Worker Placement

Port Cares
Port Colborne, Ontario
03.2025 - 08.2025
  • Welcoming clients, Finding best solution to their family diet needs and choices.
  • Portioning, Serving meal program.
  • Portioning, Receiving Foodbank donations.
  • Applying for Niagara Regional Housing Program.
  • Housing tenants survey for project.

Home Support Worker

ParaMed Home Health Care
Niagara-on-the-Lake, Ontario
01.2023 - 01.2024
  • Home services that support the local seniors and people with cognitive &Physical.
  • Wellness checks
  • Taking care of their well being by helping them: Exercise, Eat and meal plan, stay Hygienic ETC, writing reports.

Sales and Customer Service Supervisor

Shoppers Drug Mart – St. Catharines
St Catharine's , ON
10.2019 - 08.2022

Supervised a team of 7 employees, ensuring smooth daily operations and strong customer service.

Assisted in driving increased sales through effective product knowledge and customer engagement.

Provided knowledgeable support to customers, answering product questions and guiding them through their decision-making process.

Completed essential administrative and operational paperwork with accuracy and attention to detail.

Created and managed digital promotional content for the Shoppers Drug Mart Beauty Boutique Instagram page, contributing to brand visibility.

Performed data entry tasks efficiently to support store operations and reporting.

Administrative Assistant

Law Office of Wayne N. Brooks
St. Cathrines, ON
11.2021 - 06.2022
  • Customer service, phone calls and in person
  • Managing Cases
  • Work with the team
  • Analyze case details and evidence, including police reports, accident reports, previously filed pleadings and applicable laws.
  • Maintain the law library, handled logistics and prepared research schedules to ensure work ran smoothly and deadlines were clear and implementable.

Education

Social Service Worker

Niagara College Welland
Welland

Paramed training

Retail Cosmetics Companies Sales training

Communication course

Niagara College Welland Campus
Welland

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St. John Adult Learning Centre

High School Diploma -

Amal Technology
Ashdod Israel
07.2000

Skills

Interests

Creative baking, Painting on canvas, Crochet, sports and enjoying restorative walks in nature

Professional Training

  • Office Administrator professional college 2002
  • Autocad Training Kavim College 2011
  • Shoppers Drug Mart Supervisor Training 2022. Robbery Prevention. Cashier and Merchandising Functions. Health and Safety.
  • OPIOID
  • Full CPR St. John Ambulance Niagara Falls.

Others

References available upon request

Accomplishments

  • Supervised team of 7 staff members.
  • Collaborated with team of 12 in the development of "Giving Shelter" by the Shoppers Foundation for Women's Health".
  • Achieved 7,000$ through helping effectively with fundraising for Gillian's Place.

Affiliations

Bridges Niagara Immigrant and Refugee Services

Certification

WHMIS

Arts

ART Decoration Award for creativity and design in school-wide arts project in high school.

I was part of 7 km "RUN FOR WOMEN" project with Shoppers Drug Mart. Enjoying being part of a team and help to Niagara Community.

Enjoying Crocheting or Knitting, canvas painting Oil, acrylic or watercolors.

Photography - enjoy capturing nature, events and candid moments.

Kickboxing Participant- Participate in weekly kickboxing sessions with my 14 years old son, modelling healthy lifestyle habits and positive parent - teen engagement. 

Timeline

Volunteer, Co-op Placement Student at Niagara College

Bridges Niagara Immigrant and Refugee Services
10.2025 - Current

Responding to Disclosures of Sexual Violence

09-2025

WHMIS

05-2025

AODA

04-2025

OPIOID

04-2025

Social Service Worker Placement

Port Cares
03.2025 - 08.2025

STANDART FIRST AID - BLS CPR (HCP)

10-2023

Home Support Worker

ParaMed Home Health Care
01.2023 - 01.2024

Administrative Assistant

Law Office of Wayne N. Brooks
11.2021 - 06.2022

Sales and Customer Service Supervisor

Shoppers Drug Mart – St. Catharines
10.2019 - 08.2022

Paramed training

Retail Cosmetics Companies Sales training

Communication course

Niagara College Welland Campus

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St. John Adult Learning Centre

Social Service Worker

Niagara College Welland

High School Diploma -

Amal Technology
Natasha BarenboumSOCIAL SERVICE WORKER