Natanya Galaz
Carmichael
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Seasonal Clerk
California Department Of Corrections And Rehabilitation
Sacramento, CA
10.2023 - Current
- Create and input data into Excel spreadsheets and databases.
- Manage multiple email inboxes, using Outlook, accurately and efficiently, ensuring that all correspondence is answered in a timely manner.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information, such as Tree & Coast.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Realtor
O'Hara Realty
Galt, CA
03.2023 - Current
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Developed new business and managed new and existing clients.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Sales Administrator
Elk Grove Dodge
Elk Grove, CA
03.2023 - 05.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed business pipeline using cold and warm techniques.
- Referred customers to specialized selling teams to build long term trust.
- Used eLeads to handle current portfolio and prospective leads.
Realtor
RE/MAX Gold Lodi
Lodi, CA
07.2021 - 03.2023
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Performed home evaluations and developed competitive market analysis for individual homes.
Realtor
Agentcor Realty
Bakersfield
04.2020 - 07.2021
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Property Manager
Cope Property Management
Bakersfield, CA
07.2020 - 05.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Realtor
Keller Williams Realty
Bakersfield, CA
02.2016 - 04.2020
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Automotive Finance Manager
Jim Burke Ford Lincoln - Automall
Bakersfield, CA
03.2013 - 11.2015
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Compiled closing packages for drafting and presentation accuracy.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Dealer trading
- New car inventory
Administration Assistant
Walker & Associates
Lodi, CA
11.2010 - 11.2012
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
High School Diploma -
Lodi High School
Lodi, CASkills
- Time Management
- Office Organization
- Exceptional Multitasking Skills
- Administrative Procedures
- Adaptability
- Microsoft Office
- Database entry
- Information Security
- Verbal and Written Communication
- Prioritization
- Teamwork and Collaboration
- Customer Service and Assistance
Timeline
Seasonal Clerk
California Department Of Corrections And Rehabilitation
10.2023 - Current
Realtor
O'Hara Realty
03.2023 - Current
Sales Administrator
Elk Grove Dodge
03.2023 - 05.2023
Realtor
RE/MAX Gold Lodi
07.2021 - 03.2023
Property Manager
Cope Property Management
07.2020 - 05.2021
Realtor
Agentcor Realty
04.2020 - 07.2021
Realtor
Keller Williams Realty
02.2016 - 04.2020
Automotive Finance Manager
Jim Burke Ford Lincoln - Automall
03.2013 - 11.2015
Administration Assistant
Walker & Associates
11.2010 - 11.2012
High School Diploma -
Lodi High School