Natalyia Blake

Duties include calling customers shortly after a customer service interaction and performing a short interview about that experience.

• Resolved participant concerns promptly, maintaining positive relationships with respondents throughout the process.
• Trained new team members on survey administration protocols, contributing to a well-functioning work environment.
• Utilized various sampling methods to ensure diverse representation of target populations in surveys conducted.
• Designed visually appealing charts and graphs for clear presentation of complex data findings.

• Answered and assisted callers who were calling in to order a product or to be placed in the appropriate conference.
• Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Duties include placing orders with merchants who wish to have a courier deliver their goods.

• Collaborated with the sales team to ensure seamless communication and coordination of orders.
• Achieved timely fulfillment of orders by consistently meeting established deadlines.
• Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
• Assisted in reducing order errors with meticulous attention to detail while inputting data.