Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Dedicated and results-driven retail professional with one year of experience at Adidas, specializing in cashier operations, apparel, and footwear sales. Proven ability to drive sales and provide exceptional customer service by maintaining in-depth product knowledge, and assisting with personalized product selection. Skilled in processing transactions, managing inventory, refilling products, and ensuring visually appealing store displays. Skilled at collaborating with team members, achieving personal sales targets, and delivering an outstanding customer experience in a fast-paced, dynamic retail environment. Passionate about sports and fitness, strongly committed to upholding brand values, and delivering high-quality service.
As a Cashier/Front-of-House at Hapa, I was responsible for taking customer orders for a variety of products, including cupcakes, cookies, cakes, and beverages. I contributed to maintaining a clean and organized environment by restocking supplies, cleaning both the front and back areas, and ensuring all items were readily available for customer orders. I assisted with cake orders, managed order forms, and ensured timely confirmation and pickup by customers.
Additionally, I supported inventory management and the preparation of items for frosting and decoration. I gained hands-on experience in frosting techniques, fondant decoration, and preparing seasonal specialty drinks.