NATALY SANCHEZ
Oxnard
Summary
Dynamic and detail-oriented professional with extensive experience at SCI INC, excelling in client needs assessment and transportation logistics. Proven ability to deliver exceptional customer service while managing multiple tasks in high-pressure environments. Strong communication skills and adept at conflict resolution ensure client satisfaction and retention.
Overview
1
1
year of professional experience
Work History
Embalming Apprentice
Welch Ryce Haider Funeral Chapels
Santa Barbara, CA
05.2026 - Current
- Operated funeral service equipment, ensuring proper usage and safety protocols.
- Coordinated logistics for transportation of remains to various locations as needed.
- Supported families during memorial services by providing compassionate assistance.
- Managed transportation logistics for remains to various locations.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Full- Time Delivery Driver
Cynergy Logistics
Santa Paula, CA
08.2025 - 05.2026
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded promptly to customer inquiries and resolved delivery issues, enhancing customer satisfaction.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Met deadlines while maintaining high-quality deliverables.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Checked delivery addresses and verified correct package delivery.
- Ensured timely order delivery while delivering exceptional customer service at every interaction.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
- Maintained detailed delivery records, including customer signatures and itemized lists, ensuring accountability and accuracy.
- Drove company vehicle on assigned routes to make deliveries to customers.
- Contributed to operations at SCI INC in Santa Paula, CA.
Part-Time Funeral Assistant
SCI INC
Santa Paula, CA
04.2025 - 08.2025
- Assist in all phases of funeral service operations, including setting up services, transporting decedents, and supporting families during visitations and services
- Maintain cleanliness and presentation of facilities
- Provide dignified care and respectful handling of remains
- Supported funeral directors with preparation and coordination of services
- Performed transport and general mortuary tasks during a high-volume season
- Delivered compassionate service to grieving families
- Santa Paula, CA
Education
High school diploma or GED - High School Diploma
Condor High School
Oxnard, CA06-2018
Skills
- Client needs assessment
- Personalized product/service recommendations
- Strong communication skills
- Persuasion skills
- Handling objections
- Closing sales
- Meeting quotas
- Trust-building techniques
- Follow-up techniques
- Client retention
- Access control
- Surveillance
- Emergency response readiness
- De-escalation skills
- Report writing
- Incident documentation
- Customer service
- Front-desk management
- Professional guest interaction
- Multi-line phone handling
- Appointment scheduling
- Calendar coordination
- Filing
- Data entry
- Record-keeping
- Attention to detail
- Proficient in Microsoft Office
- Proficient in Google Workspace
- Basic CRM systems
- Guest interaction
- Guest assistance
- Compassionate communication
- Restorative art
- Office administration
- Transportation logistics
- Cleaning
- Maintenance
LANGUAGES
Spanish
Advanced
Timeline
Embalming Apprentice
Welch Ryce Haider Funeral Chapels
05.2026 - Current
Full- Time Delivery Driver
Cynergy Logistics
08.2025 - 05.2026
Part-Time Funeral Assistant
SCI INC
04.2025 - 08.2025
High school diploma or GED - High School Diploma
Condor High School