Nataly Morales
Ontario
Summary
Experienced Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 8 years of progressive leadership experience.
Eager to explore new opportunities and skill sets to contribute to a career path.
Overview
9
9
years of professional experience
Work History
Kitchen Manager
Eureka! Restaurant Group
10.2020 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Shift Manager
Mcdonals
05.2016 - 04.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed staff hiring, training and supervision.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CASkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Inventory coordination
- New employee recruitment
- Purchasing
- Scheduling
- Budget management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kitchen Manager
Eureka! Restaurant Group
10.2020 - Current
Shift Manager
Mcdonals
05.2016 - 04.2019
High School Diploma -
San Gorgonio High School
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