Nataly Martinez
Fullerton
Summary
Motivated and eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
11
11
years of professional experience
Work History
Billing Representative
CHOC HEALTH
Orange
03.2024 - Current
- Utilized problem-solving skills to troubleshoot complex billing issues quickly and effectively.
- Provided detailed reports on billing activities to management as requested.
- Processed and submitted customer payments accurately and efficiently.
- Ensured compliance with applicable laws and regulations pertaining to billing practices.
- Assisted billing team with other value-added projects.
PSR/Medical Assistant
CHOC Co-Occurring/Project HEALTH Mental Health
Orange
06.2022 - 03.2024
- Assist patients in check-ins and paperwork.
- Offered simple, clear explanations to help clients and families understand clinic policies and procedures.
- Applied administrative knowledge and courtesy to explain procedures to patients.
- Answered incoming calls promptly while demonstrating excellent phone etiquette and professionalism.
- Performed patient registration and scheduling in a fast-paced environment with accuracy and efficiency.
- Demonstrated strong customer service skills by greeting patients, providing directions, and answering phones.
- Maintain strict confidentiality of protected health information to comply with HIPPA regulations.
LVN Student Nurse
Villa del Rio Convalescent Center
Bell Gardens
01.2024 - 01.2024
- Assisted with wound care and dressing changes.
- Monitored patient health status by observing behaviors, responses, and progress towards goals.
LVN Student Nurse- OB Rotation
Queen of the Valley Hospital
West Covina
10.2023 - 10.2023
- Assisted parents with infant feeding, bathing, and diaper changes.
- Maintained a clean and organized nursery environment for optimal care.
LVN Student Nurse
Emanate Health Foothill Hospital
Glendora
06.2023 - 07.2023
- Documented patient information accurately in electronic health records.
- Assisted in developing and implementing patient care plans.
- Maintained accurate records of nursing interventions, treatments administered and patient response to treatments in accordance with hospital policies and procedures.
LVN Student Nurse
Courtyard Care Center
Signal Hill
02.2023 - 03.2023
- Provided direct patient care and assisted with daily living activities.
- Administered medications as prescribed by healthcare professionals.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
Front and Back Office Medical Assistant
Reyes Medical Associates
Anaheim
11.2020 - 06.2022
- Greet and log patients arriving at the office or clinic.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Cleaned treatment rooms and medical instruments, complying with infection control.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
Shift Supervisor
John's Incredible Pizza Co.
Buena Park
03.2015 - 03.2020
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
- Plan and set up work schedules, assignments, and production sequences to meet production goals.
- Conduct employee training in equipment operations or work and safety procedures or assign employee training to experienced workers.
Education
Nursing - LVN
Northwest College
Anaheim, CA 09.2022 - 02/2024
Medical Assistant -
North Orange County ROP
Anaheim, CACypress Community College
Cypress, CADiploma -
Buena Park High School
Buena Park, CASkills
- Patient care
- Medicine Administration
- Record- Keeping
- Hygiene Assistance
- G-tube feeding
- Bolus Feeding
- Wound Care
- Hoyer Lift Operation
- Time Management
- Organized
- Communication skills
- Team Oriented
Languages
- Spanish
- English
Timeline
Billing Representative
CHOC HEALTH
03.2024 - Current
LVN Student Nurse
Villa del Rio Convalescent Center
01.2024 - 01.2024
LVN Student Nurse- OB Rotation
Queen of the Valley Hospital
10.2023 - 10.2023
LVN Student Nurse
Emanate Health Foothill Hospital
06.2023 - 07.2023
LVN Student Nurse
Courtyard Care Center
02.2023 - 03.2023
Nursing - LVN
Northwest College
09.2022 - 02/2024
PSR/Medical Assistant
CHOC Co-Occurring/Project HEALTH Mental Health
06.2022 - 03.2024
Front and Back Office Medical Assistant
Reyes Medical Associates
11.2020 - 06.2022
Shift Supervisor
John's Incredible Pizza Co.
03.2015 - 03.2020
Medical Assistant -
North Orange County ROP
Cypress Community College
Diploma -
Buena Park High School