Natali Jwainat
Ottawa,ON
Work Preference
Summary
Professional in culinary and hospitality industry with history of managing successful cafe operations. Known for driving team collaboration and achieving outstanding results through adaptive leadership. Expertise in customer relations, staff training, and operational efficiency.
Overview
17
17
years of post-secondary education
2
2
Languages
3
3
years of professional experience
Education
GED -
Rosary College School
Amman 09.2008 - 06.2019
High School Diploma -
Catholic Central High School
Windsor, ON 09.2019 - 06.2022
General Business
Algonquin College
Ottawa, ON 09.2022 - Current
Skills
Food safety
Social media marketing
Employee scheduling
Cafe inventory
Customer relations
Sales leadership
Business management
Work History
Cafe Owner
Lilo Lounge
Windsor, Ontario
02.2025 - Current
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Streamlined operations for efficiency through effective staff training and scheduling.
- Boosted cafe sales with creative marketing strategies and promotional events.
Product Clerk
Food Basics
Ottawa, Ontario
09.2024 - 04.2025
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
Kitchen Staff Member
Camp Arowhon
Algonquin Park, Ontario
06.2023 - 08.2023
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Product Demonstrator
CDS
Ottawa, Ontario
03.2023 - 12.2023
- Recommended specific product options to meet customer needs.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Assisted customers in locating items, addressed questions and provided product samples.
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Cafe Owner
Lilo Lounge
02.2025 - Current
Product Clerk
Food Basics
09.2024 - 04.2025
Kitchen Staff Member
Camp Arowhon
06.2023 - 08.2023
Product Demonstrator
CDS
03.2023 - 12.2023
General Business
Algonquin College
09.2022 - Current
High School Diploma -
Catholic Central High School
09.2019 - 06.2022
GED -
Rosary College School
09.2008 - 06.2019