Nataly Guzman Perez
Los Angeles
Summary
Detail-oriented professional with expertise in cash handling and point of sale operations. Committed to enhancing customer experiences while maintaining high transaction accuracy and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier and order picker
Tacos and Carnitas el Berrinche
Los Angeles
09.2024 - 05.2026
- Guided customers in menu selections and special dietary requests to enhance dining experience.
- Maintained cleanliness of cashier area, ensuring organization and hygiene at all times.
- Accurately processed cash, credit, and gift card transactions to uphold financial integrity.
- Coordinated with kitchen staff to ensure timely fulfillment of customer orders, improving overall service efficiency.
- Provided friendly service while addressing customer inquiries and resolving complaints.
- Stocked merchandise to improve visibility and accessibility for customers.
- Efficiently operated cash register, processing payments via various methods.
- Executed daily recovery tasks to maintain neat work areas and support operational efficiency.
Housekeeping and Operations
Kohls Department Store
Montebello
07.2022 - 09.2024
- Ensured cleanliness of break rooms, restrooms, offices, and shopping areas to enhance customer experience.
- Facilitated store operations by performing multiple roles, contributing to seamless workflow.
- Restocked inventory with new merchandise to optimize stock levels for customer accessibility.
- Processed transactions efficiently as cashier, ensuring accurate billing.
- Packaged online orders for both shipping and in-store pickup.
- Resolved customer issues promptly, enhancing satisfaction through knowledgeable service.
- Provided customer support as sales associate, aiding in item location and online orders.
- Collaborated with cross-functional teams to achieve organizational goals.
Education
High School Diploma -
Oscar De La Hoya Animo Charter High School
Los Angeles, CA06-2022
Skills
- Cash handling
- Transaction accuracy
- Order fulfillment
- Customer management
- Adaptability and teamwork
- Fast-paced learning
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Food Bank Volunteer - Boyle Heights, CA (2016 -2021)
- Leader of youth lectors group at Our Lady of Victory Church- Los Angeles, CA (2020 -2024)
Timeline
Cashier and order picker
Tacos and Carnitas el Berrinche
09.2024 - 05.2026
Housekeeping and Operations
Kohls Department Store
07.2022 - 09.2024
High School Diploma -
Oscar De La Hoya Animo Charter High School