Nataly Benavides
Cornwall,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Processing Agent
Dev Hotel
Cornwall
04.2023 - Current
- Responded quickly and effectively to urgent requests from customers.
- Provided support to the clients as they need.
- Answered phones, greeted clients and scheduled appointments.
- Compiled and maintained records of all immigrants' documents.
- Answered inquiries from clients regarding their immigration status or application progress.
- Provided translation services when needed to communicate.
- Developed how to properly handle an immigrant's case file.
- Organized appointments for clients seeking assistance with their immigration matters.
- Translated immigration documents to explain relevance to potential residents.
Processing Agent
ACFO-SDG
Cornwall
11.2022 - 03.2023
- Provided translations of foreign language documents into English.
- Maintained client database and organized filing systems for case files.
- Coordinated meetings between lawyers and clients.
- Organized appointments for clients seeking assistance with their immigration matters.
- Translated immigration documents to explain relevance to potential residents.
Education
High School Diploma -
High School (UANL)
Monterrey, Mexico 07-2018
Skills
- Team Collaboration
- Adaptability and Flexibility
- Professionalism
- Support Services
- Creative and Critical Thinking
- Collaboration and Teamwork
- Organization and Administration
Languages
Spanish
Native/ Bilingual
English
Professional
Sign languages LSQ
Elementary
Timeline
Processing Agent
Dev Hotel
04.2023 - Current
Processing Agent
ACFO-SDG
11.2022 - 03.2023
High School Diploma -
High School (UANL)
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