Detail-oriented professional with strong time management skills and ability to meet deadlines. Adaptable to changing conditions with a talent for applying past experience to new situations.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
Sherman Oaks
02.2024 - 12.2024
Delivered food orders promptly and accurately to customers' locations.
Navigated various routes using GPS technology for efficient deliveries.
Communicated effectively with customers regarding order status and delivery times.
Adapted to changing delivery conditions and customer requests swiftly.
Collaborated with restaurant staff to confirm order accuracy before dispatching.
Managed time efficiently to meet delivery deadlines consistently.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Verified deliveries against shipping instructions prior to delivering to customers.
Notified customers of delays to decrease calls to support.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Monitored fuel level throughout shift and refueled when necessary.
Ensured accurate completion of all paperwork associated with deliveries.
Manager
Y&N LLC
Encino
04.2021 - 12.2024
Issued sales promotion materials to customers to boost sales.
Coordinated inventory management across multiple fulfillment centers.
Developed relationships with suppliers to ensure timely product sourcing.
Implemented marketing strategies using social media platforms to boost sales.
Streamlined order processing workflows to enhance customer satisfaction.
Conducted market research to identify new products and trends in the Amazon Marketplace.
Managed inventory levels across multiple channels including Amazon FBA, eBay.
Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
Troubleshot any issues that arose during shipping process.
Researched and identified potential suppliers for sourcing new items.
Monitored customer reviews and feedback.
Filled customer orders by packaging sold items and documentation for direct shipping.
Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
Filed a financial reports on the California Department of Tax and Fee Administration website.
Editing and uploading photos, videos or images to online storefronts or other shopping websites.
Negotiated with international suppliers.
Repaired damaged equipment or goods.
Experience in participating in auctions.
Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Technician
Kenfordbel LLC
08.2013 - 05.2015
Diagnosed and repaired electrical and mechanical issues in various equipment (cellphones, tablets, GPS-navigators, dashcams, e-books). Warranty and post-warranty service and repairs.
Communicated technical information clearly to non-technical staff members.
Utilized diagnostic tools to troubleshoot complex repair problems effectively.
Implemented safety protocols during repair and maintenance activities.
Trained junior technicians on repair procedures and safety measures.
Maintained accurate records of repairs and maintenance performed on equipment.
Documented all repair processes according to established guidelines and procedures.
Tested repaired equipment for proper operation before returning it to service.
Installed software updates on customer devices prior to returning them after repairs were complete.
Provided technical advice and support to management and other departments on maintenance-related matters.
Ordered parts, supplies or equipment from catalogs or suppliers.
Providing reports to manufacturers on the non-repairability of equipment, followed by decommissioning of the equipment.