Nataliia Vanivska
Clive
Summary
Versatile and dynamic, with a proven track record at Online School of English, enhancing students' English proficiency and fostering cultural exchanges. Excelled in creating inclusive, positive learning environments and streamlined reception operations. Skilled in customer service and food preparation, demonstrating exceptional organizational abilities and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online English Tutor
Private Enterpreneur
Lviv, Ukraine
01.2024 - Current
- Improved students' written and verbal English skills through personalized learning programs.
- Interacted positively with individuals from different backgrounds, all levels of language experience and with variety of learning disabilities.
- Promoted a positive online learning environment by fostering respectful and inclusive interactions between students.
- Mentored students in proper punctuation, spelling and sentence structure use.
- Adapted lesson plans for various skill levels, ensuring comprehensive understanding of English language concepts.
- Communicated grammar rules clearly in easiest forms without overwhelming student.
- Monitored student progress and provided feedback and support.
- Used variety of teaching methods to successfully help wide range of students.
- Created personalized lesson plans to meet needs of diverse learners.
- Met with students and discussed educational goals and expectations.
Online English Tutor
Online School of English EnglishDom
Dnipro, Ukraine
09.2022 - 06.2024
- Improved students' written and verbal English skills through personalized learning programs.
- Interacted positively with individuals from different backgrounds, all levels of language experience and with variety of learning disabilities.
- Developed student confidence through positive reinforcement strategies.
- Adapted lesson plans for various skill levels, ensuring comprehensive understanding of English language concepts.
Receptionist Administrator
Maestral Hotel
Lviv, Ukraine
10.2021 - 02.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Au Pair
Au Pair World
Trieste, Italy
06.2021 - 08.2021
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
Receptionist Administrator
Family Residence Boutique Hotel
Lviv, Ukraine
10.2020 - 02.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Waitress and Cook Helper
Hotel Riu Helios
Sunny Beach, Burgas, Bulgaria
07.2019 - 09.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Plated and presented food following chef requirements.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to positive team dynamics by actively participating in staff meetings and providing constructive feedback when necessary.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor in Tourism Entrepreneurship - Tourism
Institute of Economics And Tourism
Lviv, Ukraine06-2020
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Surface cleaning
- Hospitality and service industry background
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Certification
- Teaching English as a Foreign Language (TEFL) Certification – TEFL Academy.
- [Procedure for organizing and accompanying tourist groups] [Аккорд-тур] [2018, January]
- [Tourism manager] [OTI Tour] [2019, November]
Timeline
Online English Tutor
Private Enterpreneur
01.2024 - Current
Online English Tutor
Online School of English EnglishDom
09.2022 - 06.2024
Receptionist Administrator
Maestral Hotel
10.2021 - 02.2022
Au Pair
Au Pair World
06.2021 - 08.2021
Receptionist Administrator
Family Residence Boutique Hotel
10.2020 - 02.2021
Waitress and Cook Helper
Hotel Riu Helios
07.2019 - 09.2019
Bachelor in Tourism Entrepreneurship - Tourism
Institute of Economics And Tourism