Nataliia Skochylias
Mississauga,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
15
15
years of professional experience
Work History
Cashier
Biedronka
12.2013 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Store Manager
"Technolux"
04.2008 - 09.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Shop Seller
"Tehnolux"
01.2002 - 04.2008
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Helped managers with daily checklists and last-minute requirements.
Education
GED -
Lviv Cooperative College of Economics And Law
Ukraine, Lviv06.2000
Skills
- Hospitality and Accommodation
- Coin and Currency Counting
- Security Monitoring
- Customer Service Excellence
- Identification Checks
- Systems Analysis
- Liquor Law Compliance
- Monitoring
- Service-Orientation
- Microsoft Excel
- Cash Management
- Troubleshooting
Timeline
Cashier
Biedronka
12.2013 - 02.2017
Store Manager
"Technolux"
04.2008 - 09.2013
Shop Seller
"Tehnolux"
01.2002 - 04.2008
GED -
Lviv Cooperative College of Economics And Law
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