Nataliia Shapovalova
Lloydminster,AB
Summary
Dedicated professional with extensive experience in housekeeping and cleaning, demonstrated at Hotel "Ukraine" and other reputable organizations. Excelled in maintaining spotless environments and enhancing workplace cleanliness, leveraging skills in bathroom cleaning and teamwork. Known for a customer-oriented approach and detail-oriented execution, significantly improving guest satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Housekeeper
Hotel "Ukraine"
12.2023 - 10.2024
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Changed bed linens and collected soiled linens for cleaning.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Laborer
Klean-rite Industrial Cleaners
02.2023 - 11.2023
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded, unloaded, and moved coveralls and other stuffs to and from storage and production areas
- Improved worksite efficiency by maintaining clean and organized work areas.
Cleaner
Mall "Global"
02.2017 - 01.2023
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, and other waste materials from premises.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
Seamstress
Repair and Tailoring Workshop
03.2004 - 01.2017
Education
Diploma - Information And Communication Technology
Zhytomyr Technological College
Zhytomyr, Ukraine06.1983
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Bed making proficiency
- Kitchen cleaning
- Dusting furniture
- Customer service-focused
- Window cleaning
- Customer-oriented
- Carpet cleaning
- Focused and detail-oriented
- Team support and collaboration
Languages
English
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Housekeeper
Hotel "Ukraine"
12.2023 - 10.2024
Laborer
Klean-rite Industrial Cleaners
02.2023 - 11.2023
Cleaner
Mall "Global"
02.2017 - 01.2023
Seamstress
Repair and Tailoring Workshop
03.2004 - 01.2017
Diploma - Information And Communication Technology
Zhytomyr Technological College
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