Summary
Overview
Work History
Education
Skills
Timeline
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NATALIIA HRABNYTSKA

Winnipeg,Canada

Summary

Dynamic and attentive Personal Banker specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers.

Overview

5
5
years of professional experience

Work History

Personal Banker

Credit Agricole Bank
05.2017 - 09.2022
  • Help customers manage their accounts and products
  • Сonclusion of agreements with individuals for opening card, deposit and current accounts
  • Managed over 70 customer calls per day
  • Advising customers on entire spectrum of cooperation with bank
  • Assisting customers in solving their financial and personal problems
  • Complex sale of retail products/services to customers
  • Guidance on available digital and self-service options
  • Performing sales and services support activities to meet customers needs
  • Supporting customer transactions needs
  • Processing customer requests for banking services, adhere to quality standards of customer service of bank
  • Assisting customers with setting up or closing accounts, completing loan applications and signing up for new services

Education

Master of Arts - International Relations

Vasyl Stefanyk Precarpathian National University
Ivano-Frankivsk
12.2018

Skills

  • Organization skills
  • Client Relationship
  • Advanced MS Office Suite Knowledge
  • Analysis skills
  • Financial services
  • Time management
  • Sales Expertise
  • Multitasking
  • Decision-making skills
  • Problem-solving skills
  • Digital literacy
  • Teamwork

Timeline

Personal Banker

Credit Agricole Bank
05.2017 - 09.2022

Master of Arts - International Relations

Vasyl Stefanyk Precarpathian National University
NATALIIA HRABNYTSKA