Nataliia Bondarchuk
Mississauga,Canada
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Barista
Raymund SP. Z O.O.
03.2023 - 02.2024
- Support the Manager in running an efficient, professional, safe, and profitable operation following all company standards
- Prepare and serve specialty coffee drinks and teas, and upselling recommend pastries and cookies to match the beverage order
- Take ownership for accomplishing new and different requests to enhance coffee shop reputation and generate revenues, manage inventories and ensuring sufficient supplies.
Assistant Client Advisor
Lancerto S.A.
06.2022 - 12.2022
- Presenting the company's offer and helping customers choose the right product tailored to their needs
- Building lasting relationships with customers
- Implementation of sales plans.
Call Center customer service
Natural pharmaceuticals Sp.z o.o.
06.2021 - 07.2021
- Implementation of sales and service projects by external clients to Natural Pharmaceuticals SP
- Z O.O
- Presenting products and services to customers
- Sale of products
- Accepting orders from customers.
Guest services and support staff
Hotel prezydencki
08.2020 - 09.2020
- Responded to telephone and in-person requests for information
- Entered reservations, and handled guest requests in a timely manner
- Completed shift reports each day detailing reservations, check ins/check-outs
- Charges, and any other information requested by management
- Correctly handled business phone call and directed lo appropriate recipients, answer questions regarding room charges and processed final transactions.
Education
BSc. Tourism And Recreation -
University of Rzeszów
Rzeszów, Poland10.2022
Skills
- Inventory Management
- Opening and closing duties
- Adaptive and creative
- Friendly and outgoing
Team Player
- Time management
- Active listener
- Cleanliness
- Exceptional customer service
- Cash Handling
Languages
English
Full Professional
Polish
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Hobbies and Interests
- Yoga
- Skiing
- Travelling
- Swimming
Timeline
Barista
Raymund SP. Z O.O.
03.2023 - 02.2024
Assistant Client Advisor
Lancerto S.A.
06.2022 - 12.2022
Call Center customer service
Natural pharmaceuticals Sp.z o.o.
06.2021 - 07.2021
Guest services and support staff
Hotel prezydencki
08.2020 - 09.2020
BSc. Tourism And Recreation -
University of Rzeszów