Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Proven strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experience working in government, studios and content production, private sector, and with trade associations.
Overview
18
18
years of professional experience
Work History
Manager, Real Estate
RE/MAX Realty Specialists
08.2023 - Current
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
REAL ESTATE BROKER
RE/MAX Real Estate Centre
11.2012 - Current
Host of Real Estate Podcast 'Real Estate Chat with Nat'. All Content Creation and Production Don e by Natalie.
Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Compared properties possessing similar features to determine competitive market prices.
Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Utilized online marketing platforms to promote real estate services and generate leads.
SENIOR REPRESENTATIVE, INTERNAL COMMUNICATIONS
Greater Toronto Airports Authority (GTAA)
04.2016 - 07.2018
Plan and execute communications initiatives for various departments
Assist with event planning and preparation
Write promotional videos and internal communications videos
Assist with writing and editing of internal and external documents
Speech writing and presentation preparation for Executive Team
Creation and design of internal employee surveys
Program developer and communication lead on large corporate programs
Help advise on large real estate acquisitions
Prepare and manage corporate leases
Tenant and management liaison
Volunteer on multiple culture and engagement committees.
Resolved issues through careful research and follow-up with customers.
Managed crisis situations for effective damage control and positive public perception.
Conducted thorough research to maintain current knowledge of industry trends and relevant news stories.
Streamlined internal communications processes to improve efficiency and ensure accuracy of messaging throughout the organization.
Built strong relationships with key journalists, resulting in increased media opportunities for the organization.
Coordinated responses to negative press, mitigating potential harm to the organization''s reputation.
Trained spokespeople to effectively communicate key messages during interviews and public appearances.
Advised executives on best practices for engaging with the media, minimizing risk while maximizing opportunities for exposure.
DIRECTOR OF COMMUNICATIONS AND PUBLIC AFFAIRS
Consulate General of Israel in Toronto and Western Provinces
04.2011 - 04.2013
Improved social media presence with tailored content strategies for each platform, resulting in higher audience engagement.
Managed crisis communication, mitigating negative publicity during high-profile incidents.
Identified Business developments with global impact to the Consul General.
Negotiated partnerships with event organizers to secure strategic speaking opportunities for company leaders, strengthening industry credibility.
Spearheaded rebranding initiative, aligning visual identity with company values and strategic direction.
Championed internal culture initiatives that fostered a more inclusive workplace environment.
Orchestrated successful product launches through well-coordinated PR efforts, garnering favorable reviews from both consumers and press outlets.
Worked with the Ministry of Trade Office for Israel and Ministry of Tourism Office.
COMMUNICATIONS ASSISTANT
Office of the Prime Minister of Canada
03.2010 - 04.2011
Assisted constituents in navigating government services or resolving personal issues involving government agencies.
Collaborated with fellow lawmakers to develop bipartisan solutions for pressing concerns.
Enhanced public image with consistent messaging, speeches, and appearances at various functions.
Promoted transparency in government operations through regular updates on legislative activity and open dialogues with the public.
Streamlined office processes to efficiently manage constituent inquiries and requests for assistance.
Developed comprehensive understanding of district demographics to tailor policy positions based on constituent preferences accurately.
Demonstrated exemplary leadership skills as an elected official by maintaining a high ethical standard and consistently placing constituents'' needs at the forefront of decision making.
Improved community engagement through regular town hall meetings and local events.
Fostered a positive work environment for staff members, emphasizing teamwork, ongoing professional development, and efficient goal setting.
Championed impactful legislation by collaborating with subject matter experts and gathering necessary data to support policy proposals.
Raised awareness of crucial policies through press conferences, interviews, op-eds, and other media engagements.
DIRECTOR OF PUBLIC RELATIONS & DEVELOPMENT
Canadian International Peace Project (CIPP)
01.2007 - 01.2010
Navigated complex political environments with diplomacy and tact, maintaining productive relationships with key players across multiple sectors.
Mentored junior staff members in developing their analytical skills and understanding of the policymaking process, fostering talent within the organization.
Executed social media plans to create cohesive online presence.
Implemented content editorial calendar to plan marketing campaigns and manage content.
Maintained proactive media relations program by distributing news releases for placement.
Managed crisis communications for mitigating potential damage to company reputation.
Built strong relationships with key industry influencers, enhancing the company''s credibility in its sector.
Secured high-profile media placements with targeted pitching and relationship-building efforts.
Education
Bachelor of Arts - Psychology And Diversity Studies
York University
Toronto, On
Certificate in Adjudication - Legal Studies
Osgoode Hall
Toronto, ON
05.2022
Acting Program - THEATRE AND ACTING
York University Acting Conservatory
Toronto, ON
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Policy Implementation
Stakeholder Relationship Management
Negotiation and Conflict Resolution
Experience Navigating Regulatory and Legislative Bodies
Content Production
References
Jasmine Igneski, Director of Priorities and Planning / Directrice des Priorités et la Planification, PRIME MINISTERS OFFICE/CABINET DU PREMIER MINISTRE
Amir Gissin, Consul General of Israel to Toronto and Western Provinces
Arpan Khanna, MP Canadian Government
Ric Bresee, MPP & Parliamentary Assistant to the Minister of Transportation and Member, Standing Committee on Heritage, Infrastructure and Cultural Policy
Volunteer Experience
Volunteer on multiple political campaigns at the Provincial, Municipal and Federal level
Halton Hills Chamber of Commerce - Chair of the Advocacy and Political Affairs Committee
Board of Directors - Wellington - Halton Hills Electoral District Association
Blog Contributor: Www.prettyandsmartco.com
Podcast Host: Real Estate Chat With Nat
Affiliations
Real Estate Council of Ontario
Timeline
Manager, Real Estate
RE/MAX Realty Specialists
08.2023 - Current
SENIOR REPRESENTATIVE, INTERNAL COMMUNICATIONS
Greater Toronto Airports Authority (GTAA)
04.2016 - 07.2018
PRESS SECRETARY
Ontario PC Party
04.2013 - 10.2015
REAL ESTATE BROKER
RE/MAX Real Estate Centre
11.2012 - Current
DIRECTOR OF COMMUNICATIONS AND PUBLIC AFFAIRS
Consulate General of Israel in Toronto and Western Provinces
04.2011 - 04.2013
COMMUNICATIONS ASSISTANT
Office of the Prime Minister of Canada
03.2010 - 04.2011
DIRECTOR OF PUBLIC RELATIONS & DEVELOPMENT
Canadian International Peace Project (CIPP)
01.2007 - 01.2010
Bachelor of Arts - Psychology And Diversity Studies
York University
Certificate in Adjudication - Legal Studies
Osgoode Hall
Acting Program - THEATRE AND ACTING
York University Acting Conservatory
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