Natalie Kate Costales
Los Angeles
Summary
Dynamic professional with experience at Crate & Barrel, excelling in store organization and customer service. Proven ability to enhance visual merchandising and train team members effectively. Skilled in fostering teamwork and communication, while implementing strategies that support individual care planning and client development learned from being a registered behavioral technician. Committed to delivering exceptional service and creating positive environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Crate & Barrel
Walnut Creek
01.2024 - 08.2025
- Assisted customers with product selection and provided exceptional service.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Processed incoming shipments and ensured accurate inventory management.
- Trained new associates on company policies and merchandise handling procedures.
Registered Behavior Technician
First Steps For Kids
Walnut Creek
01.2025 - 06.2025
- Implemented individualized treatment plans for clients with developmental disorders.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Educated families on behavioral strategies to support client development at home.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
After-School Program Assistant
Stanley Middle School
01.2023 - 01.2024
- Supervised students during program hours to ensure their safety and well-being.
- Created positive environment that encouraged teamwork, communication, and respect among participants.
- Adapted activities to accommodate individual student needs or interests while maintaining overall program objectives.
- Supported children's emotional and social development, encouraging empathy, and positive views.
Shift Leader
Pressed
01.2023 - 01.2024
- Communicated, trained, and encouraged quality standards to team members.
- Managed inventory levels using company systems and guidelines to reduce loss.
- Communicated with other shift leaders to share important information or concerns.
- Ensured cleanliness of store throughout shift, including restrooms and dining area.
- Conducted cash handling procedures, such as counting registers and making deposits.
Education
Associate in Arts (A.A.) - Psychology
Diablo Valley College
Pleasant Hill05.2025
Diploma -
Acalanes High School
Lafayette05.2023
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CASkills
- Store organization
- Hospitality and accommodation
- Team building
- Individual care planning
- Effective communication
- Customer service
Languages
- Tagalog, Native
- English, Native
Certification
- RBT Certified & Licensed
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Timeline
Registered Behavior Technician
First Steps For Kids
01.2025 - 06.2025
Merchandise Associate
Crate & Barrel
01.2024 - 08.2025
After-School Program Assistant
Stanley Middle School
01.2023 - 01.2024
Shift Leader
Pressed
01.2023 - 01.2024
Associate in Arts (A.A.) - Psychology
Diablo Valley College
Diploma -
Acalanes High School
Bachelor of Arts - Psychology
University of California, Los Angeles