Natalie Young
La Habra,CA
Summary
I am organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Marketing Coordinator
Texas EDM, Inc
03.2024 - Current
- Maintain accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications
- Achieve customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals
- Develop visually engaging marketing materials to support product launches and promotions
- Improve website traffic with implementations of SEO best practices and keyword research
- Managed approximately 30 incoming calls, emails, and faxes per day from customers
Certified Nursing Assistant
Whittier Pacific Care Center
06.2023 - 11.2023
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Brand Representative
Altar'd State
02.2022 - 08.2022
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Provided positive first impressions to welcome existing, new and potential customers.
- Functioned as team player by working with other members to deliver goals.
- Achieved perfect attendance and on-time record.
Education
Business Management
Fullerton College
Fullerton, CA05.2024
CNA Certification
Medical And Nursing College
Garden Grove, CAHigh School Diploma -
George Ranch High School
Richmond, TX05.2021
Skills
- Strong communication and interpersonal skills
- Safety procedures
- Teamwork and collaboration
- Patient care
- Positive customer engagement
- Maintaining clean work areas
- Multitasking and organization
- Documentation and recordkeeping
- Customer service
- Critical thinking and problem-solving
- Willingness to learn and adapt to new situations
- Ability to work under pressure and in fast-paced environments
Certification
- CNA - Certified Nurse Assistant
- BLS/First Aid/AED Certification (AHA)
- California RBS Certificate
Languages
English
Spanish
Timeline
Sales and Marketing Coordinator
Texas EDM, Inc
03.2024 - Current
Certified Nursing Assistant
Whittier Pacific Care Center
06.2023 - 11.2023
Brand Representative
Altar'd State
02.2022 - 08.2022
Business Management
Fullerton College
CNA Certification
Medical And Nursing College
High School Diploma -
George Ranch High School
Similar Profiles
HAMID FarhatHAMID Farhat
Project Engineer at EDM Services, Inc.Project Engineer at EDM Services, Inc.
JEFF ISAAKJEFF ISAAK
Digital Content Director at Evolution Digital Media (EDM)Digital Content Director at Evolution Digital Media (EDM)
Norkys HernandezNorkys Hernandez
Account Payable Specialist at Edm UsaAccount Payable Specialist at Edm Usa
Monica E. HuertaMonica E. Huerta
Teacher at East Whittier City School DistrictTeacher at East Whittier City School District
Joshua VazquezJoshua Vazquez
Warehouse Order Puller at WORLDPAC/ AAPWarehouse Order Puller at WORLDPAC/ AAP