Natalie Wu
Calgary,Alberta
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable sales associate with two years of customer service skills and relationship-building strengths. Dedicated to listening to customers and providing comprehensive service.
Overview
2
2
years of professional experience
Work History
Store Associate
Mastermind Toys
10.2022 - 06.2024
- Greet customers, help locate merchandise, and suggest suitable options.
- Creating memorable shopping experiences for younger children and their parents while in the store.
- Utilize strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Work closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Assist with resolving customer inquiries and issues promptly, demonstrating excellent communication skills.
Lessons Associate
Long & McQuade Musical Instruments
02.2023 - 09.2023
- Managed the reception desk and assisted students and music instructors with rebooking classes.
- Resolved any scheduling issues quickly and efficiently.
- Responded to general inquiries received via email and main phone line.
- Provided a fast and smooth registration process to any new students interested in lessons.
Practicum Student
Safeway
05.2024 - 05.2024
- 160 hours of practicum experience
- Worked with the team to develop everyday skills in the pharmacy
- Familiar with Kroll data entry and workflow
Education
Pharmacy Assistant Program
SAIT
Calgary AB06.2024
High School Diploma -
Joane Cardinal-Schubert High School
Calgary, AB06.2022
Skills
- Customer Service
- Team Collaboration
- Active listening techniques
- Inventory Control
- Store Cleanliness Maintenance
- Patience and empathy demonstration
- Adherence to store policies
- Reliable and Responsible
Timeline
Practicum Student
Safeway
05.2024 - 05.2024
Lessons Associate
Long & McQuade Musical Instruments
02.2023 - 09.2023
Store Associate
Mastermind Toys
10.2022 - 06.2024
Pharmacy Assistant Program
SAIT
High School Diploma -
Joane Cardinal-Schubert High School
Similar Profiles
Victor KosarevVictor Kosarev
Sales Associate at Mastermind ToysSales Associate at Mastermind Toys
Kayla SchulzKayla Schulz
Temporary Sales Associate at Mastermind ToysTemporary Sales Associate at Mastermind Toys
Amanda HildebrandAmanda Hildebrand
Store Manager at Mastermind ToysStore Manager at Mastermind Toys