Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Hobbies and Interests
Timeline
Generic

Natalie Yen-Chiu

Vancouver

Summary

Graduate of the BCIT Magnetic Resonance Imaging, Advanced Certificate program with Distinction. Currently certified as a Registered Technologist in MRI (RTMR) with the CAMRT. Well-trained MRI Technologist committed to providing focused care, comfort and safety to patients from different backgrounds and cultures. Qualified to independently complete scans and ensure diagnostic image quality. Fosters a positive working environment with colleagues. Detail-oriented, proactive team player with strong organizational skills and effective at multi-tasking to ensure an efficient workflow within the MRI department.

Overview

15
15
years of professional experience

Work History

Magnetic Resonance Imaging Technologist

Providence Health Care
05.2022 - Current
  • Contributed to positive team dynamics by working closely with colleagues, sharing knowledge and expertise for improved patient outcomes.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Reduced patient anxiety with effective communication and by explaining procedures thoroughly before beginning and addressing individual concerns or needs during examinations.
  • Streamlined workflows in MRI department, effectively managing multiple tasks such as screening patients, preparing exam rooms, and administering contrast agents when necessary.
  • Collaborated with radiologists to review diagnostic images, ensuring accuracy for appropriate treatment plans.
  • Ensured accurate diagnosis by producing high-quality images through proper positioning and imaging techniques.
  • Maintained a safe environment for patients and staff by adhering to MR safety guidelines and protocols according to hospital policies and regulations.

Nuclear Medicine Technologist

Vancouver Coastal Health
09.2019 - 12.2021
  • Ensured safety standards were maintained by properly handling radioactive materials during procedures according to the CNSC
  • Produced diagnostic images for use in identification and treatment of diseases by applying and measuring radioactive isotopes.
  • Educated patients on procedure details, provided instructions, and answered questions and addressed concerns to minimize anxiety and improve cooperation.
  • Improved patient satisfaction with thorough explanations of nuclear medicine procedures
  • Conducted routine inspections of radiopharmaceuticals inventory, ensuring proper storage conditions to prevent contamination or degradation.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Mentored NMED students, sharing knowledge on best practices for nuclear medicine procedures and techniques.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts professionally.

Pharmacy Technician

The Medicine Shoppe Pharmacy
01.2009 - 09.2016
  • Processed prescriptions; checked medications for content, accuracy and completeness of all drug packaging and labelling to provide final verification by pharmacist
  • Prioritized tasks and communicated with pharmacists at all times to ensure efficient workflow and smooth operation within the pharmacy
  • Helped monitor and manage inventory to reduce cost and waste of expired medications for annual product inventory audits
  • Provided compassionate, patient-focused care and friendly customer service to build strong relationships with patients.

Education

Advanced Certificate - Magnetic Resonance Imaging

British Columbia Institute of Technology
Burnaby, BC
04.2022

Diploma - Nuclear Medicine

British Columbia Institute of Technology
Burnaby, BC
08.2019

Bachelor of Science - Geographical Biogeosciences

University of British Columbia
Vancouver, BC
05.2014

Diploma - Pharmacy Technician

MTI Community College
Vancouver, BC
12.2008

Skills

  • Excellent interpersonal skills with patients and colleagues
  • Patient, compassionate, and empathetic
  • Good problem solving ability and critical thinking skills
  • Fluent in English and Cantonese
  • Certified in First Aid and CPR
  • Trained Level 2 MRI Personnel

Accomplishments

2018 - British Columbia Institute of Technology: Recipient of the William E. Noel Memorial Award. Demonstrated high academic standing, leadership, and service

Volunteer Experience

  • 09/01/2014, 05/01/2017, UBC Undergraduate Medical Program, Mock Patient Volunteer, Learned the proper basic physical examination techniques to assess a patient when presented with a pathology
  • 06/01/2014, 12/01/2015, Canuck Place Children’s Hospice, Family Volunteer, Enriched the quality of lives for children with degenerative and life-limiting illnesses by providing empathetic companionship and emotional support through non-judgemental interactions, while maintaining healthy boundaries

References

  • Lauren Lewit, RTNM, Nuclear Medicine Supervisor, St Paul's Hospital , (604) 230 - 0718, llewit@providencehealth.bc.ca
  • Cristina Verzosa, Pharmacogenetic Algorithm Developer, GenXys Health Care Systems, (604) 721- 6404, ccverzosa@gmail.com

Hobbies and Interests

  • Kickboxing
  • Hiking
  • Mentoring youth

Timeline

Magnetic Resonance Imaging Technologist

Providence Health Care
05.2022 - Current

Nuclear Medicine Technologist

Vancouver Coastal Health
09.2019 - 12.2021

Pharmacy Technician

The Medicine Shoppe Pharmacy
01.2009 - 09.2016

Advanced Certificate - Magnetic Resonance Imaging

British Columbia Institute of Technology

Diploma - Nuclear Medicine

British Columbia Institute of Technology

Bachelor of Science - Geographical Biogeosciences

University of British Columbia

Diploma - Pharmacy Technician

MTI Community College

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Natalie Yen-Chiu