Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie White

Surrey,Canada

Summary

Strata Property Manager at NAI Goddard and Smith with a proven track record in tenant relations and conflict resolution. Successfully managed a portfolio of 10 buildings, enhancing tenant satisfaction through effective communication and prompt issue resolution. Expertise in financial budgeting and preventive maintenance, ensuring compliance with property regulations. Strong background in technology roles, including software development and system administration, with a focus on problem-solving and performance optimization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Strata Property Manager

NAI Goddard and Smith
Langley, BC
02.2017 - 06.2024
  • Managed portfolio of 10 buildings, overseeing tenant relations, lease administration, and maintenance coordination.
  • Conducted regular inspections, identifying and resolving safety and maintenance issues promptly.
  • Fostered tenant relationships by addressing concerns with professionalism and efficiency.
  • Enforced bylaws, rules, and property regulations to ensure compliance with SPA.

Residential Property Management Assistant

Haven Properties Management
Surrey, BC
10.2014 - 09.2016
  • Supported Property Managers in overseeing a portfolio of 170 properties, handling maintenance requests, lease documentation, and tenant inquiries.
  • Facilitated maintenance and repair work orders, ensuring timely completion and quality standards.
  • Assisted with tenant screening and lease renewals, preparing accurate documentation and maintaining records.

Receptionist/Administrative Assistant

Pacific Rim Engineered Products
Surrey, BC
10.2011 - 09.2014
  • Provided administrative support, including answering multi-line phone systems, managing schedules, and maintaining databases.
  • Reconciled invoices with purchase orders and assisted with accounts payable processes.

Customer Service Representative

Purolator Courier
Richmond, BC
04.2003 - 02.2006
  • Delivered excellent customer service in a high-paced environment, resolving issues and supporting staff needs effectively.

Education

High School Diploma -

Woodroffe High School
Ottawa, ON
06-1998

Skills

  • Property management expertise
  • Problem-solving skills
  • Effective communication
  • Time management
  • Team collaboration
  • Adaptability
  • Business administration
  • Microsoft Office proficiency
  • Tenant relations and conflict resolution
  • Accounts payable and receivable
  • Financial budgeting skills
  • Organizational abilities
  • Knowledge of RTA and SPA
  • Preventive maintenance

Certification

  • Strata Management License (2016)
  • Travel Tourism Certification (1998)
  • Computerized Office Administration Certification (1994)

Timeline

Strata Property Manager

NAI Goddard and Smith
02.2017 - 06.2024

Residential Property Management Assistant

Haven Properties Management
10.2014 - 09.2016

Receptionist/Administrative Assistant

Pacific Rim Engineered Products
10.2011 - 09.2014

Customer Service Representative

Purolator Courier
04.2003 - 02.2006

High School Diploma -

Woodroffe High School

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Natalie White