Natalie Wheeler
New Hamburg
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving individual a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Manager
Queen's Cleans
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cleaner/Supervisor
Clean & Tidy
12.2022 - 03.2024
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Nurse Aide
Tri-county Mennonite Homes
11.2021 - 09.2022
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Engaged with patient family and friends to provide courteous visit experience.
- Medication administration
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Manager
Wendy’s
01.2017 - 01.2019
- Running and organizing shift plans
- Key holder
- Money and safe managing
- Depositing money
- Data entry
Education
Trios College
01.2017
Medix College
01.2015
Skills
- Consistent at providing excellent service that builds customer satisfaction and repeat business
- Trustworthy at applying common sense and following policies, procedures and instructions
- Experienced at adapting to changing situations and keeping cool under pressure
- Able to work with minimal supervision and as part of a team
- Medication administration
- Calm and level-headed under duress
- General housekeeping ability
- Database Administration
References
References upon request
Languages
Timeline
Manager
Queen's Cleans
04.2024 - Current
Cleaner/Supervisor
Clean & Tidy
12.2022 - 03.2024
Nurse Aide
Tri-county Mennonite Homes
11.2021 - 09.2022
Manager
Wendy’s
01.2017 - 01.2019
Medix College
Trios College
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