NATALIE VALKENBURG
Stouffville,ON
Summary
With a dual focus in Sociology and Business, I bring a unique blend of analytical thinking, professionalism, and human interaction to the professional landscape. Equipped with a solid foundation in social research and a comprehensive understanding of business principles, I am poised to navigate complex challenges and drive innovative solutions.
Overview
10
10
years of professional experience
Work History
MARKETING AND OPERATIONS ASSISTANT
eWorkplace Training
01.2024 - Current
- Coordinate team meetings and minutes
- Review sales reports relevant to marketing and email campaigns
- Provide regular updates on project status’ and other key results
- Collaborate with upper management to design strategies guiding employees and processes to maximize efficiency
- Assist with transitioning the company to a new software database
- Assist the Human Resources team with hiring when needed.
FOOD/BEVERAGE SERVER
Slabtown Cider Co.
04.2023 - 10.2023
- Manage opening and closing duties including setting tables, maintain cleanliness of eatery and patio
- Work with POS system to place orders, manage bills
- Provide guidance and recommendations to customers regarding seasonal menu features, and rotating cider and beer flavours
- Made suggestions to customers based on preferences and allergy/dietary restrictions.
ADMINISTRATIVE ASSISTANT
Sunningdale Financial Services – Sun Life
08.2018 - 09.2020
- Coordinate the financial advisor’s schedule/calendar
- File claims
- Respond to emails and voicemails in a time efficient manner
- Prepare for client appointments
- Execute marketing plans to help develop the new business name
- Communicate with Head Office regarding client’s insurance and wealth needs.
SALES ASSOCIATE
Michael Kors
04.2017 - 06.2018
- Greet customers into the store and offer them assistance with finding particular items
- Process online orders out of the store
- Assist the customer with apparel and footwear needs
- Process online orders for customers within the store
- Cash customers out while handling cash and POS system.
ADMINISTRATIVE ASSISTANT (Seasonal)
eWorkplace Training
06.2014 - 09.2017
- Worked alongside the accounts receivable team
- Completed various administrative tasks such as invoicing, follow-up phone calls, mailings of promotional flyers
- Completed data input into the internal computer systems.
Education
BACHELOR OF ARTS - Sociology
Toronto Metropolitan University
BUSINESS - MARKETING DIPLOMA -
Fanshawe College
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- RealGreen
- Salesforce
- Punctuality
- Problem Solving
- Brainstorming
- Goal Setting
- Business Writing
References
Available upon request
Hobbies and Interests
- Literature
- Travelling
- Health and Fitness
- Volunteering
Timeline
MARKETING AND OPERATIONS ASSISTANT
eWorkplace Training
01.2024 - Current
FOOD/BEVERAGE SERVER
Slabtown Cider Co.
04.2023 - 10.2023
ADMINISTRATIVE ASSISTANT
Sunningdale Financial Services – Sun Life
08.2018 - 09.2020
SALES ASSOCIATE
Michael Kors
04.2017 - 06.2018
ADMINISTRATIVE ASSISTANT (Seasonal)
eWorkplace Training
06.2014 - 09.2017
BACHELOR OF ARTS - Sociology
Toronto Metropolitan University
BUSINESS - MARKETING DIPLOMA -
Fanshawe College
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