Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Education Assistant, Special Needs
Toronto District School Board
Toronto, Ontario
09.2011 - Current
Supported teachers in delivering tailored education plans for special needs students.
Assisted students with daily living skills and classroom activities.
Collaborated with parents to discuss student progress and needs.
Implemented behavior management strategies to enhance classroom engagement.
Adapted learning materials to accommodate diverse learning styles and abilities.
Monitored student behavior and reported observations to educators promptly.
Maintained a safe and inclusive classroom environment for all students.
Assisted in the development of individual education plans for students with special needs.
Provided one-on-one instruction to students with special needs.
Created a positive learning environment that encouraged students' participation in class activities.
Hostess, Barista, Server
Hilton Hotel
Toronto, Ontario
05.2001 - 05.2006
Greeted and seated guests promptly upon arrival in a busy dining environment.
Managed reservation systems to ensure optimal guest flow and seating arrangements.
Collaborated with servers to communicate guest needs and special requests effectively.
Coordinated with kitchen staff to maintain accurate wait times for guests.
Handled guest inquiries and concerns with professionalism and courtesy at all times.
Provided support during peak hours to enhance overall service efficiency and guest experience.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Assisted servers in bussing tables when needed during busy periods.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash registers to process customer payments.
Education
Some College (No Degree) - Hospitality Management Diploma
Humber College
Toronto, ON
Some College (No Degree) - Social Service Worker Diploma
Seneca College of Applied Arts And Technology
Toronto, ON
Skills
Behavior management
Time management
Conflict resolution
Active listening
Problem solving
Friendly, positive attitude
Organizational skills
Teamwork and collaboration
Certification
Current First Aid and CPR certification
Current Police check
References
References available upon request.
Timeline
Education Assistant, Special Needs
Toronto District School Board
09.2011 - Current
Hostess, Barista, Server
Hilton Hotel
05.2001 - 05.2006
Some College (No Degree) - Hospitality Management Diploma
Humber College
Some College (No Degree) - Social Service Worker Diploma
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