Natalie Sharp
Bakersfield
Summary
Dedicated cashier with extensive experience in retail and customer service. Proven ability to maintain speed and accuracy while delivering courteous service under pressure. Expertise in cash handling, POS systems operation, and fostering exceptional customer interactions. Consistently contributed to enhanced customer satisfaction through prompt and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Cashier/Server/ Dishwasher/ Cook/ Host/Shift Lead
Denny's
Bakersfield
03.2023 - Current
- Managed cash register and balanced cash drawer at shift end.
- Processed customer orders accurately and efficiently using point-of-sale system, ensuring timely service.
- Provided friendly service and addressed customer inquiries promptly.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
- Developed understanding of multiple job functions to support team members and maintain workflow. of other departments to provide coverage and keep store operational.
- Supervised daily operations and managed team schedules effectively.
- Promoted daily specials and upsold menu items, contributing to increased sales and guest satisfaction.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated industrial dishwashers to clean dishes efficiently.
Counter Helper/Cashier
Panda Express
Bakersfield
02.2021 - Current
- Welcomed high volume of guests, enhancing customer service experience.
- Delivered top quality customer service while managing multiple tasks.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved customer complaints and ensured satisfaction through effective issue management.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Educated new team members on proper food handling and service standards. on food preparation techniques and customer service practices.
- Ensured all products were labeled correctly and stored properly according to health regulations.
COVID-19 Screener
Reveal Med Spa
Bakersfield
04.2019 - 08.2020
- Executed employee and visitor screenings using established protocols and non-contact infrared thermometers to ensure health safety.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Provided protective masks and face shields to enhance guest safety.
- Restocked medical supplies and cleaned equipment between patients to maintain a safe and compliant environment.
- Performed basic, non-invasive medical assistant duties.
- Pulled and organized file charts, placing appointment reminder calls to patients.
- Welcomed patients and visitors, providing guidance and assistance to enhance their experience and ensure safety.
Education
Phlebotomy Training Specialists
Bakersfield, CA07-2023
High School Diploma -
Frontier High School
Bakersfield, CA06-2021
Skills
- Point of sale
- Customer service
- Multitasking and organization
- Dependability and reliability
- Flexible schedule
- Effective communication
- Work ethic and integrity
- Positive demeanor
Timeline
Cashier/Server/ Dishwasher/ Cook/ Host/Shift Lead
Denny's
03.2023 - Current
Counter Helper/Cashier
Panda Express
02.2021 - Current
COVID-19 Screener
Reveal Med Spa
04.2019 - 08.2020
Phlebotomy Training Specialists
High School Diploma -
Frontier High School