Natalie Searle
Whistler
Summary
Professional hospitality worker, with a powerful work ethic. Ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
20
20
years of professional experience
Work History
Server
Steeps Wine Bar and Grill
12.2025 - Current
- Provide exceptional customer service by greeting and assisting guests in a timely manner.
- Learn menu items and daily specials and features to effectively upsell and communicate with customers.
- Support team members at all points of service when needed to ensure efficient service flow.
- Maintain cleanliness and organization of dining area and server stations for optimal guest experience.
Senior Server
All Seasons Grill
09.2018 - Current
- Trained and mentored junior servers on menu knowledge and customer service excellence.
- Developed strong relationships with regular customers, boosting loyalty and repeat business.
- Oversee daily restaurant operations, including floor plans, section assignments, and reservation management.
- Assist servers with questions, issues, and resolving any errors throughout service.
- Prepare and serve all beverages for own tables, including soft drinks, wine, beer, and cocktails, assisting others when needed.
- Monitor personal section and respond quickly to newly seated tables and guests at all stages of their dining experience.
Server
Bardolinos
09.2016 - 05.2017
- Assisted in processing customer orders using point-of-sale systems accurately.
- Adapted quickly to changing situations, ensuring guest satisfaction throughout service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Crystal Holidays
11.2007 - 05.2008
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Keyholder
Footlocker
09.2018 - 01.2021
E-Commerce Manager
Walmart
09.2005 - 09.2018
Education
New College
Swindon, UK08-2007
High School Diploma -
Kingsdown
Swindon, UK08-2005
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Excelling in fast paced, high pressure environments
- Hospitality service expertise
Timeline
Server
Steeps Wine Bar and Grill
12.2025 - Current
Senior Server
All Seasons Grill
09.2018 - Current
Retail Keyholder
Footlocker
09.2018 - 01.2021
Server
Bardolinos
09.2016 - 05.2017
Server
Crystal Holidays
11.2007 - 05.2008
E-Commerce Manager
Walmart
09.2005 - 09.2018
New College
High School Diploma -
Kingsdown