Natalie Seale
Harrow,ON
Summary
Experienced professional with a strong background in team-oriented environments. Demonstrated ability to synthesize information and make well-informed decisions based on factual analysis. Proficient in Microsoft Office Suite and adept at drafting detailed reports. Exceptional at maintaining composure while interacting with diverse personalities and ensuring effective communication across teams. Eager to leverage opportunities for continued education, training, and career growth to further enhance skills and contribute to organizational success
Overview
13
13
years of professional experience
Work History
Communications Technician
City Of Kingston Kingston Fire & Rescue
Kingston , Ontario
05.2011 - Current
- Answered incoming 911 calls and provided appropriate assistance to callers.
- Gathered pertinent information from the caller including location, type of emergency, and any other necessary details.
- Effectively coordinated the deployment of fire suppression crews to emergencies while ensuring necessary pre-arrival instructions were relayed.
- Displayed strong multitasking capabilities when managing various tasks at once, notably during emergencies.
- Coordinated with various emergency services and agencies including the police, ambulance, Ministry of Environment - Spills Action Centre, and Ministry of Natural Resources.
- Identifying and troubleshooting equipment malfunctions in high-pressure scenarios while remaining calm.
- Trained newly hired individuals in the Communications Division.
- Ensured optimal division efficiency through strategic identification of absences and staffing adjustments.
Education
Police Foundations
St. Lawrence College
Kingston, ON06-2004
Skills
- Works well within a team environment
- Able to remain calm in any situation
- Strong multitasker
- Strong electronic skills
- Strong verbal communicarion skills
- Ability to read, comprehend and follow reference material
- Strong problem solving skills
- analytical thinker
- Ability to build and maintain relationships
- Ability to interpret information and execute reports
- Strong organizational skills
Timeline
Communications Technician
City Of Kingston Kingston Fire & Rescue
05.2011 - Current
Police Foundations
St. Lawrence College
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