NATALIE PARKS, BSN, RN
San Diego
Summary
Experienced marketing professional with a successful 17-year track record in the corporate sector, now transitioning to a second career as a Registered Nurse. Possessing a solid foundation in effective communication, team building, time management, and critical thinking skills, well-prepared to excel in the healthcare industry. Combining extensive experience with a genuine passion for helping others, dedicated to providing compassionate care and making a positive impact on patients' lives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Volunteer
Comfort & Peace Hospice
11.2024 - Current
- Provide companionship and emotional support to hospice patients and their families through engaging activities such as reading, board games, card games, watching movies, fostering comfort and connection during end-of-life care.
Nursing Unit Volunteer
Kaiser Permanente SDMC
11.2024 - Current
- Support nursing unit staff by assisting with patient pharmacy needs, hospital discharges, and basic patient care. Provide patients with engaging activities and comfort items to enhance their well-being to help maintaining a healing environment.
- Selected to manage the Mentation Activity Cart, providing brain-stimulating activities such as puzzles, games, and crafts to patients. Engage patients in interactive activities to promote cognitive function, enhance mental well-being, and support recovery. Assist in fostering a positive, therapeutic environment through meaningful patient interactions.
Senior Onboarding Manager
Caret (AbacusNext)
07.2021 - 09.2021
- Conducted market research and data analysis to inform a strategy and implement a streamlined customer onboarding process.
- Collaborated with cross-functional teams to align customer marketing efforts with business objectives, including ambitious sales growth goals for the coming year.
Marketing Manager
Caret (AbacusNext)
02.2018 - 07.2021
- Directed marketing strategies for a globally successful compliance software product achieving and surpassing key performance indicators.
- Spearheaded the Customer Reference Program, Channel Partner Program communications, and all field marketing efforts and contributed to 15% revenue growth year-over-year.
- Connected with over 2000 customers to compile feedback and assess their experience with the company software and support teams and identified key areas for enhancing customer satisfaction and loyalty.
Sales and Marketing Consultant
Self-Employed
04.2017 - 02.2018
- Consulted with a local insurance start-up as well as an established agency and provided services ranging from content creation, lead generation strategy, and customer education materials.
AVP, Director, Manager, Representative
Arrowhead General
08.2004 - 04.2017
- Held various roles in my 13-year career from Marketing Representative to AVP of the Marketing & Communications Team.
- Managed a team of marketing and creative professionals and over 100 projects annually while fostering a collaborative and productive work environment.
- Liaised between our team and various department stakeholders as well as the senior leadership team and the executives in the C-Suite.
- Researched and presented prospective program opportunities including risk retention groups and green initiatives.
- Managed a customer base covering Los Angeles, Orange, and Ventura counties and oversaw onboarding, training, and enhancing customer experiences.
- Founded and co-chaired the company Charity Committee and held monthly volunteer events and fundraisers for various charity organizations in the community including the Leukemia & Lymphoma Society, Ronald McDonald House, San Diego River Park Foundation, and the Susan G Komen Breast Cancer Foundation.
Restaurant Service Professional
Various Restaurants
01.1996 - 12.2004
- Provided exceptional customer service to diverse clientele at several high volume restaurants each summer while in high school and college.
- Worked in various roles as hostess, food runner, and server in Roseville and Los Angeles, including The Old Spaghetti Factory, Il Fornaio, On the Border, and Chili's.
- Learned the importance of team work and communication, how to remain a focused and efficient multitasker in a fast-paced and high-pressure environment.
Education
Bachelor of Science - Nursing
National University
San Diego, CA08.2024
Bachelor of Arts - Communications With A Minor in Art History
Loyola Marymount University
Los Angeles, CA05.2004
Skills
- Strong Communication Skills
- Collaborative Teamwork
- Organized and efficient
- Strong Adaptability
- Commitment to Patient Well-Being
- Positive attitude
- Analytical Problem-Solving
- Attention to detail
Certification
- California BRN Registered Nurse
- BLS for Healthcare Providers
- ACLS Provider
- PALS Provider
- NRP Provider
- Basic ECG
Student Clinical Experience
- Leadership & Management, 45 hours, NU Skills Lab, 05/24 - 06/24
- Community Health, 97.25 hours Central Region Public Health Center, 03/24 - 05/24
- Psychiatric Mental Health, 105 hours, Sharp Grossmont, 01/24 - 03/24
- Pediatrics, 105 hours, Rady Children's Hospital, 09/23 - 11/23
- Obstetrics, 105 hours, Sharp Chula Vista, 07/23 - 09/23
- Medical-Surgical II, 105 hours, Sharp Chula Vista, 05/23 - 07/23
- Medical-Surgical I, 105 hours, Kaiser Permanente SDMC, 04/23 - 05/23
- Fundamentals, 105 hours, NU Skills Lab, 01/23 - 03/23
- Health Assessment, 45 hours, NU Skills Lab, 10/22 - 11/22
Associations
- American Association of Critical-Care Nurses
- American Nurses Association
Timeline
Volunteer
Comfort & Peace Hospice
11.2024 - Current
Nursing Unit Volunteer
Kaiser Permanente SDMC
11.2024 - Current
Senior Onboarding Manager
Caret (AbacusNext)
07.2021 - 09.2021
Marketing Manager
Caret (AbacusNext)
02.2018 - 07.2021
Sales and Marketing Consultant
Self-Employed
04.2017 - 02.2018
AVP, Director, Manager, Representative
Arrowhead General
08.2004 - 04.2017
Restaurant Service Professional
Various Restaurants
01.1996 - 12.2004
Bachelor of Science - Nursing
National University
Bachelor of Arts - Communications With A Minor in Art History
Loyola Marymount University
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