Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Pacheco

Santa Ana

Summary

Proactive and results-oriented, my tenure at Old Navy showcases exceptional customer service and proficiency in POS system operation. I enhanced team productivity and customer engagement through innovative merchandising and effective problem-solving. My commitment to teamwork and reliable money handling significantly contributed to a positive shopping environment.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Old Navy
07.2021 - 09.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Associate of Arts - Cognitive Psychology

Santa Ana College
Santa Ana, CA
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Flexible schedule
  • Money handling
  • POS system operation

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sales Associate

Old Navy
07.2021 - 09.2024

Associate of Arts - Cognitive Psychology

Santa Ana College
Natalie Pacheco