Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Natalie Nguyen

Garden Grove

Summary

Energetic and customer-focused individual with over five years of experience in fast-paced environments. Skilled in balancing a high volume of responsibilities and prioritizing tasks to deliver prompt, professional, and above-and-beyond service. Commended for demonstrating genuine hospitality, acknowledging that there's constant room for improvement, implementing solutions that elevate customer experiences, and finding the yes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Puesto
Anaheim
04.2022 - Current
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy.
  • Managed multiple tables, prioritizing guest needs, and improving the dining experience.
  • Trained new servers on menu items and service standards for consistency.
  • Provided exceptional customer service in a fast-paced dining environment to a high volume of daily customers.
  • Processed customer orders efficiently using point-of-sale system for transactions.

Sandwich Artist

Subway
Westminster
03.2022 - 04.2022
  • Stocked ingredients and supplies, ensuring freshness and availability for service.
  • Completed opening, closing, and shift-change tasks.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Restocked counter supplies, ingredients, and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Maintained cleanliness of work area and equipment throughout shifts.

Crew Team Member

Raising Cane's Restaurants
Richardson
11.2019 - 07.2021
  • Excelled in multiple roles, succeeding in both the front of house, and the back of house.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Managed opening and closing duties efficiently in every role.
  • Operated kitchen equipment, always ensuring proper use and maintenance for safety.

Education

High School Diploma -

Naaman Forest High School
Texas
06-2021

Skills

  • Thrives in high-pressure, fast-paced environments
  • Quickly shifting focus between customers or any responsibilities as needed
  • Keeping orders, tables, and side work organized, even during a rush
  • Anticipated customer needs by constantly scanning the dining area, while also taking new orders, running food and drinks, and always trying to accommodate each customer's requests

Accomplishments

  • Received Employee of The Month in September 2024.

Certification

  • Food Handler's Certification
  • Responsible Beverage Service Certification
  • Sexual Harassment Prevention Training Certification

Timeline

Server

Puesto
04.2022 - Current

Sandwich Artist

Subway
03.2022 - 04.2022

Crew Team Member

Raising Cane's Restaurants
11.2019 - 07.2021

High School Diploma -

Naaman Forest High School

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Natalie Nguyen