Natalie Ngarachu
Burnaby,Canada
Summary
Driven and compassionate aspiring Behavioral Interventionist with a strong foundation in Psychology. Dedicated to enhancing the lives of others through effective communication, problem-solving, and teamwork. Proven ability to excel in dynamic and collaborative environments, with a commitment to making a positive impact and being a valuable asset to any team.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Prestige Driving School
01.2024 - 08.2024
- Analyzed social media data to identify key trends and insights, leading to more targeted and effective strategies that improved communication and engagement with diverse audiences, fostering positive and supportive online environment.
- Developed a strong online presence through social media and digital marketing, using data-driven insights to create supportive and engaging content that addressed community needs and encouraged positive interactions.
- Collaborated with marketing teams to ensure social media campaigns complemented broader marketing initiatives to boost brand awareness and audience engagement.
- Implemented content marketing plans to enhance brand visibility and engagement across social media platforms.
Administrator
Prestige Driving School
07.2021 - 01.2022
- Analyzed client feedback to identify areas for improvement and developed strategies that enhanced client satisfaction and support.
- Actively engaged with clients, providing consistent follow-up and fostering strong relationships to support their needs and well-being.
- Organized and maintained comprehensive client records, ensuring accuracy and accessibility to support effective case management.
- Processed a variety of documentation with attention to detail, entering information into databases to assist in data management and client tracking.
- Provided essential support by managing front desk responsibilities, including greeting clients, handling inquiries, and maintaining an organized and welcoming environment.
Education
Psychology -
Simon Fraser University
Burnaby, BC06.2026
High School Diploma -
Rosslyn Academy
Nairobi, Kenya 06.2021
Skills
- Effective Communication
- Fast Learner
- Adaptability
- Team Player
- Conflict Resolution
- Flexibility
- Costumer Service
- Computer Skills
Extracurriculars
- Jul 2020 - July 2021, Volunteer at Karura Community Chapel, Nairobi - Assisted in planning and leading activities for children ages 3-10 years old fostering a positive and engaging environment.
- July 2017 - January 2020, Volunteer at The Nest Children's Home, Nairobi - Provided essential care for infants and toddlers aged 0 to 3 years old, including feeding, playtime, and laundry duties , while supporting their development and ensuring a safe, nurturing environment.
References
Prestige Driving School
James Mugo - jamesmugo2003@gmail.com
Charles Kyale - charles.prestigeauto@gmail.com
Timeline
Social Media Manager
Prestige Driving School
01.2024 - 08.2024
Administrator
Prestige Driving School
07.2021 - 01.2022
Psychology -
Simon Fraser University
High School Diploma -
Rosslyn Academy
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