Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Sales Associate
Lakeland Communications (TELUS)
St Paul , Alberta
09.2015 - Current
Greeted customers upon entry to enhance shopping experience.
Answered incoming phone calls to assist customers promptly.
Process payment transactions.
Entered inventory records to maintain accurate stock levels.
Utilized QuickBooks, Microsoft Word, and Excel to manage financial records and documentation effectively.
Data Entry Clerk
Wellness Centre
04.2023 - 09.2023
Reviewed and corrected input error sheets, ensuring data integrity
Verified accurate information placement in patient charts to maintain records
Coordinated and scheduled appointments, enhancing patient flow and office efficiency
Performed reception duties at front desk, greeting visitors and answering calls
Supervisor of Customer Service
MCSNET
03.2011 - 01.2013
Managed incoming phone calls to ensure prompt customer assistance
Scheduled service calls and installations for the internet to optimize service delivery
Welcomed customers warmly upon arrival
Processed cash and debit card transactions to facilitate customer purchases
Updating information on people accounts consistently
Utilized Microsoft Office and Excel for various tasks
Education
High School Diploma -
Ecole Mallaig School
Mallaig, Alberta
01-1995
Skills
Customer relationship management
Attention to detail
Independent and teamwork
Conflict resolution
Appointment scheduling
Data entry accuracy
Data entry
Personal Information
Driving License: Valid Alberta class 5 driver's license
INTEREST
Camping, Fishing, Reading, Bike Riding, Spending time with family and friends.
VOLUNTEER
Beavers Cubs & Scouts, Group Administrator, 2009-09, Present, Take Registration for the whole group, Type all the information in the computer, Take payments and write out receipts
Silhouette Dance Society, 2013-09, 2014, Help Organize Fundraisers, Data entry