Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Leonard

Capreol,ON

Summary

Knowledgeable Cosmetic Beauty Advisor with 18 years of experience in diverse luxury retail environments. Educates clients on application of products depending on skin colors and types. Adheres to store policies, procedures and regulations with focus on service excellence.

Overview

24
24
years of professional experience

Work History

Tax Clerk, T1 Adjustments

Canada Revenue Agency
05.2024 - 10.2024
  • Managed multiple projects simultaneously while maintaining strict attention to detail, enabling timely completion without sacrificing quality or accuracy.
  • Contributed to company growth by consistently meeting deadlines during peak tax seasons, ensuring timely submission of client returns.
  • Collaborated with colleagues to resolve complex tax issues, resulting in successful completion of challenging cases.

Cosmetics Sales Representative

Shoppers Drug Mart
03.2005 - 05.2024
  • Ranked among top sales performers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Retail Assistant

Gallery And Brewshop
01.2001 - 12.2003
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Graduate Certificate - Esthetics

Clinique D'Esthetique
Greater Sudbury, ON
03.2005

High School Diploma -

Sudbury Secondary School
Sudbury, ON
06.1999

Skills

  • Customer Assistance
  • Product Knowledge
  • Relationship Building
  • Positive Customer Engagement
  • Team Cooperation
  • Reliable and Responsible

Languages

English
Full Professional
French
Limited Working

Timeline

Tax Clerk, T1 Adjustments

Canada Revenue Agency
05.2024 - 10.2024

Cosmetics Sales Representative

Shoppers Drug Mart
03.2005 - 05.2024

Retail Assistant

Gallery And Brewshop
01.2001 - 12.2003

Graduate Certificate - Esthetics

Clinique D'Esthetique

High School Diploma -

Sudbury Secondary School

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