Natalie Kolay

Full time sales associate.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Recommended complementary purchases to customers, increasing revenue.

Pottery Barn, Sherway Gardens

Full time sales associate.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Developed strong rapport with customers and created positive impression of business.
• Built customer loyalty and retention by delivering excellent shopping experiences.