Natalie Knott

Murrietta Valley Surgery Associates

10.2012 - 08.2024

Submitted electronic and paper claims to insurance companies, Medicare, Medicaid, PPO’s, and HMO’s to collect medical payments.
Analyzed medical records to satisfy insurance company mandates.
Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
Reviewed outgoing bills for eligibility and accurateness.
Managed a team of medical billers, providing guidance and support for their professional development.
Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
Optimized workflow processes within the department, leading to a reduction in errors and delays in claim submissions.
Enhanced accuracy of claims submissions through thorough reviews and staff training.
Successfully maintained a high level of team morale and engagement, fostering a positive work environment that encouraged collaboration and dedication to providing top-notch medical billing services.

Summary