Summary
Overview
Work History
Skills
Timeline
Generic

Natalie Kirkland

Carson,CA

Summary

Highly motivated employee that is eager to tackle new tasks. Excellent communication abilities, adaptation, and a strong sense of responsibility. Proficient at learning new skills.

Overview

29
29
years of professional experience

Work History

Lead Store Associate

ALDI
Carson, CA
05.2023 - Current
  • Optimized checkout procedures, reducing wait times and improving transaction efficiency for customers.
  • Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
  • Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Maintained a clean and organized environment.
  • Communicated information and displayed leadership, working proficiently as a team and independently.
  • Trained and mentored new associates to enhance team performance and customer service skills.
  • Conducted regular audits of cash handling processes to maintain accuracy and prevent discrepancies.

Package Handler

UPS
Gardena, CA
10.2022 - 12.2022
  • Collaborated with team members to maintain workflow during peak operational hours.
  • Implemented safety measures to reduce workplace accidents and improve compliance.
  • Operated package scanning equipment to ensure accurate tracking and routing of shipments.

Floor Associate

Kohls
Lakewood, CA
07.2010 - 11.2010
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Recreation Aide

LBUSD
Long Beach, CA
01.2002 - 02.2004
  • Monitored group safety and quickly intervened to end unsafe behaviors.
  • Enforced rules and regulations of recreational facilities to maintain discipline and safety.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.

Child Care Worker

LBUSD
Long Beach, CA
08.1999 - 12.2001
  • Assisted in the preparation and organization of educational materials for various learning activities.
  • Monitored children's safety and well-being while implementing health and safety standards effectively.
  • Designed and led group activities that encouraged teamwork and cooperation among children.

Cashier

Fantastic Burgers
Long Beach, CA
02.1997 - 06.1999
  • Provided exceptional customer service by assisting customers with product selection and transaction inquiries.
  • Processed cash and credit transactions accurately, ensuring a balanced cash drawer at the end of each shift.
  • Assisted in training new cashiers on store policies and customer service best practices.

Skills

  • Communication - Expert
  • Team Collaboration - Expert
  • Customer service
  • Cash register operation
  • Time management
  • Computer literacy
  • Leadership
  • Problem solving

Timeline

Lead Store Associate

ALDI
05.2023 - Current

Package Handler

UPS
10.2022 - 12.2022

Floor Associate

Kohls
07.2010 - 11.2010

Recreation Aide

LBUSD
01.2002 - 02.2004

Child Care Worker

LBUSD
08.1999 - 12.2001

Cashier

Fantastic Burgers
02.1997 - 06.1999
Natalie Kirkland