Natalie Kirkland
Carson,CA
Summary
Highly motivated employee that is eager to tackle new tasks. Excellent communication abilities, adaptation, and a strong sense of responsibility. Proficient at learning new skills.
Overview
29
29
years of professional experience
Work History
Lead Store Associate
ALDI
Carson, CA
05.2023 - Current
- Optimized checkout procedures, reducing wait times and improving transaction efficiency for customers.
- Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
- Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Maintained a clean and organized environment.
- Communicated information and displayed leadership, working proficiently as a team and independently.
- Trained and mentored new associates to enhance team performance and customer service skills.
- Conducted regular audits of cash handling processes to maintain accuracy and prevent discrepancies.
Package Handler
UPS
Gardena, CA
10.2022 - 12.2022
- Collaborated with team members to maintain workflow during peak operational hours.
- Implemented safety measures to reduce workplace accidents and improve compliance.
- Operated package scanning equipment to ensure accurate tracking and routing of shipments.
Floor Associate
Kohls
Lakewood, CA
07.2010 - 11.2010
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Recreation Aide
LBUSD
Long Beach, CA
01.2002 - 02.2004
- Monitored group safety and quickly intervened to end unsafe behaviors.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
Child Care Worker
LBUSD
Long Beach, CA
08.1999 - 12.2001
- Assisted in the preparation and organization of educational materials for various learning activities.
- Monitored children's safety and well-being while implementing health and safety standards effectively.
- Designed and led group activities that encouraged teamwork and cooperation among children.
Cashier
Fantastic Burgers
Long Beach, CA
02.1997 - 06.1999
- Provided exceptional customer service by assisting customers with product selection and transaction inquiries.
- Processed cash and credit transactions accurately, ensuring a balanced cash drawer at the end of each shift.
- Assisted in training new cashiers on store policies and customer service best practices.
Skills
- Communication - Expert
- Team Collaboration - Expert
- Customer service
- Cash register operation
- Time management
- Computer literacy
- Leadership
- Problem solving
Timeline
Lead Store Associate
ALDI
05.2023 - Current
Package Handler
UPS
10.2022 - 12.2022
Floor Associate
Kohls
07.2010 - 11.2010
Recreation Aide
LBUSD
01.2002 - 02.2004
Child Care Worker
LBUSD
08.1999 - 12.2001
Cashier
Fantastic Burgers
02.1997 - 06.1999