Consistent and professional individual with 15 years of customer service across the food and real estate industries. Able to communicate effectively. Thrives in both collaborative and solo environments.
Overview
9
9
years of professional experience
Work History
Senior Community Consultant
Avalonbay Communities Inc
08.2025 - Current
Responded to messages, inquiries and concerns from prospects and residents and provided quick issue resolution.
Distributed and followed up on tenant renewal notices.
Greeted clients, showed apartments, and prepared leases.
Communicated effectively with owners, residents, and on-site associates.
Conducted regular inspections of both interior and exterior of properties for damage.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Assistant Manager
Realty Center Management Inc
11.2022 - 08.2025
Work collaboratively with lead maintenance supervisor and local vendors to schedule and fulfill work orders, as well as anticipate general facility needs
Create CAPEX estimates for corporate approval
Supervise maintenance team as needed
Manage day-to-day operations of property
Administer resident support, address concerns promptly and professionally
Weekly reports tracking marketing, advertising, and regional market rents
Assist sister properties as needed
Full cycle leasing
Fielding and scheduling of prospective clients
Provide administrative support in a timely manner to process applications and contracts
Scheduling of move-ins/move-outs
Ensure compliance with city and county housing ordinances
Shift Supervisor
Starbucks Corporation
03.2017 - 11.2022
Led shift, overseeing smooth daily operations with team of up to 10 people
Maintained store inventory with daily orders
Provided training to new hires
Coached team to drive performance and customer service per Starbucks standards
Embodied company core values, provided exceptional customer service
Worked with vendors to meet various store needs
Led meetings which included upcoming changes in store strategy and floorplan
Assistant Community Manager and Leasing Consultant Temporary Assignments at The Liberty GroupAssistant Community Manager and Leasing Consultant Temporary Assignments at The Liberty Group