Natalie Hofer
Madeira Park,Canada
Overview
11
11
years of professional experience
Work History
Front Desk Attendant/Housekeeper
Ruby Lake Resort
05.2023 - Current
- Handling reservations over phone, in person, and via computer for guests and providing information.
- Responding to room requests and other inquiries made via establishment website, email, or phone.
- Renting canoes, kayaks & book dinner reservations over phone and in person.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained resort grounds by weeding, garbage disposal and general clean-up.
Asisstant to Managing Director
Hotel Mount 74
12.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Controlled cash and credit card payment transactions at front desk.
- Served food and drinks during breakfast, lunch and dinner.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Waitress/Housekeeper
Guesthouse Sulsdorf
05.2022 - 09.2022
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Receptionist/Allrounder
Hotel Mount 74
01.2022 - 04.2022
Doctors Assistant
Headache And Pain Centre Kiel
10.2021 - 11.2021
- Providing daily medications to patients.
- Shift work - early starts - weekend and holiday shifts.
- Recording details and symptoms of patient during migraine attacks.
- Daily providing of medications, infusions and EKG.
- Working in a big team with nurses, doctors, physiotherapists.
General Farm Worker
Eastern Bay Orchards
02.2021 - 06.2021
- Kiwifruit picking, apple picking, driving fruit picking machine
General Farm Worker
Franklin Farm
09.2020 - 01.2021
- Planting, harvesting and packing celery, weeding, general maintenance on farmland
General Farm Worker
Weemala Orchards
05.2017 - 03.2019
- Fruit picking and packing pruning trees, general orchard work
- Monitored and maintained irrigation systems to optimize water levels for crops.
- Operated tractors and fruit picking machinery
Doctors Assistant
Headache And Pain Centre Kiel
09.2015 - 03.2017
Doctors Assistant
Headache And Pain Centre Kiel
05.2015 - 03.2017
Doctors Assistant
Headache And Pain Centre Kiel
01.2015 - 01.2017
Doctors Assistant General
Dr. Arne Schewior
01.2013 - 01.2015
- Managing reception in a very busy department.
- Interviewing patients, preparing patients for medical consultations.
- Providing patients methadone substitution.
- Laboratory work – drawing blood, urine samples, applying bandages
Education
2013
Skills
- Front Desk Management
- Detail-Oriented
- Problem-Solving Skills
- Exceptional Time Management
- Hospitality Service
- Physical Strength
Timeline
Front Desk Attendant/Housekeeper
Ruby Lake Resort
05.2023 - Current
Asisstant to Managing Director
Hotel Mount 74
12.2022 - 04.2023
Waitress/Housekeeper
Guesthouse Sulsdorf
05.2022 - 09.2022
Receptionist/Allrounder
Hotel Mount 74
01.2022 - 04.2022
Doctors Assistant
Headache And Pain Centre Kiel
10.2021 - 11.2021
General Farm Worker
Eastern Bay Orchards
02.2021 - 06.2021
General Farm Worker
Franklin Farm
09.2020 - 01.2021
General Farm Worker
Weemala Orchards
05.2017 - 03.2019
Doctors Assistant
Headache And Pain Centre Kiel
09.2015 - 03.2017
Doctors Assistant
Headache And Pain Centre Kiel
05.2015 - 03.2017
Doctors Assistant
Headache And Pain Centre Kiel
01.2015 - 01.2017
Doctors Assistant General
Dr. Arne Schewior
01.2013 - 01.2015
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