Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
1
1
year of professional experience
Work History
Marina Coordinator
Friday Harbour Resort
Innisfil, ON
05.2023 - 09.2023
Checked in guests using computerized reservation systems, collected payments and verified credit cards.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Provided customer service by responding to questions regarding boat rentals, fuel prices, and other services offered at the marina.
Maintained accurate records of customer information including boat registration numbers and contact information.
Communicated effectively with customers regarding any changes or updates concerning their reservations.
Resolved conflicts between customers over issues such as docking space availability or payment disputes.
Collected cash payments from customers or charge purchases to credit cards.
Marina Attendant
Friday Harbour Resort
Innisfil, ON
05.2022 - 10.2022
Maintained accurate records of boat slips, dock assignments, fuel sales.
Conducted regular maintenance checks on all marina equipment such as pumps, hoses and dockside power outlets.
Operated a cash register to process payments from customers.
Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Prepared daily reports of fuel, oil and accessory sales.
Inspected docking lines, dock cleats, fenders, and other mooring equipment to ensure they were secure.
Provided customer service by responding to questions regarding boat rentals, fuel prices, and other services offered at the marina.
Inspected and maintained the cleanliness of the gas station pump area.
Education
High School
Innisdale Secondary School
Barrie, ON
06.2023
Bachelor of Science - Kinesiology
Queens University
Kingston, ON
06.2027
Skills
Team-Oriented
Quick Learning
Friendliness
Multitasking
Affiliations
Athletic Experience
Played high-level basketball for 9 years.
Played high school basketball for 4 years.
Track and field athlete in grades 11 and 12.
Member of high schools athletic society (scorekeeping, organizing elementary tournaments, concession stand etc).