Summary

Overview

Work History

Education

Skills

Languages

Timeline

Natalie Gonzalez

Downey

Summary

I strive high and always try my best to accomplish my work. I learn from the negatives and turn them into positives. I am a great leader and worker. I always look forward to learning new things.

Overview

years of professional experience

Work History

Sales Associate

Shoe Palace

Montebello, CA

07.2025 - Current

Drove sales through exceptional customer service and product knowledge.
Collaborated with team members to achieve sales goals and improve customer experience.
Operate cash register.
Assisted in inventory management, ensuring stock accuracy and availability.

Delivery Driver

Amazon

South Gate

10.2020 - 11.2023

Made sure packages were delivered to the correct address
Loaded and organized my delivery vehicle while handling packages with care
Served as Dispatcher from July 2022 through February 2023, handling the following tasks:
Making sure routes were being completed, Watch the drivers progress on the computer while sending the warehouse updates regarding the routes
Assisted the drivers with any issues out in the road (flat tires, jump-start vehicles, replace phones, car accidents)

Lead / Supervisor

Ontrac

Commerce, CA

02.2016 - 09.2020

Sorted packages based on zip codes/brick load trailers
Scanned and created labels
Used palette jacks and forklifts to move heavier packages around the warehouse
Trained new team members on warehouse procedures and best practices to enhance productivity.
In November of 2019, got promoted to a Lead/Supervisor and my responsibilities were the following:
Supervised and managed staffing with 26 sorters daily
Facilitated meetings to address job needs, discuss weekly schedules, and promote safety awareness
Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.

Seasonal Sales Associate

See’ Candies

Downey, CA

09.2012 - 02.2016

Gave out samples
Memorized chocolates and their ingredients
Prepared /Operated the cash registers
Set up/Prepped store before opening
Analyzed sales trends to identify opportunities for improvement in sales strategies.